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Back to Remote jobs  >   Devops / Sysadmin
Senior Salesforce Administrator @Brightwheel

[Hiring] Senior Salesforce Administrator @Brightwheel

Mar 28, 2025 - Brightwheel is hiring a remote Senior Salesforce Administrator. 💸 Salary: unspecified. 📍Location: Latin America (LATAM).

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Brightwheel is seeking an exceptional Senior SysOps Administrator to join the Systems Operations team who will drive go-to-market operations that are scalable, efficient, and data-driven. The ideal candidate will combine their passion for problem-solving with deep systems expertise and cross-functional collaboration to fuel business growth, enable team efficiency, and deliver a great customer experience.

  • Design, build, and implement meaningful enhancements to our systems that directly correlate to improving processes and end-user workflows for our rapidly growing sales and post-sales teams.
  • Act as one of the lead administrators and trusted knowledge experts within Salesforce and other integrated tools within brightwheel's tech stack.
  • Manage projects of medium technical complexity end-to-end including:
    • Creating new and updating existing Salesforce flows
    • Managing user permissions
    • Executing deployments between Salesforce environments
    • Managing settings between integrated tools
    • Launching new end-user processes
  • Lead comprehensive discovery/scoping sessions, outline business requirements, gain alignment with stakeholders, hit milestone deadlines, execute technical design with a thorough testing strategy, and successfully deploy technical components with robust post-deployment monitoring strategies.
  • Proactively identify gaps within current processes and/or ways to improve existing backend components to make them more efficient and scalable.
  • Create detailed technical documentation for the internal Systems Operations team for newly launched backend components and regularly maintain existing documentation for updates to existing components.
  • Assist with end-user training and documentation when needed.
  • Collaborate with internal stakeholders from other business units to understand business needs and work together to solve them.

Qualifications

  • 4+ years experience of systems administration for sales operations or revenue operations, including 2+ years of administration for a hub-and-spoke Salesforce architecture
  • 1+ years experience managing stakeholder expectations across multiple projects with competing priorities
  • Proven experience with systems, integrations, and tools utilized for sales, marketing, and customer operations processes such as Salesforce, Gong, ChiliPiper, Intercom, Hubspot, Zendesk, Zapier, LeanData, etc.
  • Demonstrated proficiency with Salesforce’s declarative capabilities, including updates to lightning page layouts, complex user permissions, building custom formulas, creating validation rules, building and updating detailed Salesforce flows, etc.
  • Creative problem solver, skilled at overcoming obstacles and solutioning around key business problems
  • Proven ability to design and implement new processes within systems and facilitate user adoption
  • Excellent project management skills and skilled cross-functional collaborator
  • Salesforce Administrator Certification required
  • Experience working in a startup is a plus

Benefits

  • Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families
  • Generous Paid Parental Leave for growing families
  • Flexible Paid Time Off (PTO) to recharge and relax
  • 401(k) Enrollment to help you plan for the future
  • Monthly Wellness & Productivity Stipend to support your well-being

Work-Life Flexibility

We are a fully remote company, giving you the flexibility to work from where you thrive. Say goodbye to the commuting hassle and reclaim valuable time for what matters most.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Latin America (LATAM)
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Devops / Sysadmin
Senior Salesforce Administrator @Brightwheel
Devops / Sysadmin
Salary 💸 unspecified
Remote Location
Latin America (LATAM)
Job Type full-time
Posted Mar 28, 2025
Apply for this position Unlock 54,981 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Latin America (LATAM)
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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