[Hiring] Head of Engagement @TetraScience
Mar 15, 2025 - TetraScience is hiring a remote Head of Engagement. 💸 Salary: competitive salary and equity. 📍Location: Switzerland.
Role Description
TetraScience is hiring an elite engagement leader to oversee the EMEA region. You will collaborate with your counterparts to drive successful delivery of value for all EMEA implementations, ensure renewals, and assist in expansions.
- Develop and execute a comprehensive delivery motion to drive faster time-to-value with high customer satisfaction and meet annual renewal targets.
- Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts.
- Work closely with product teams to bring customer enhancement requests to fruition and deliver more value.
- Stay up-to-date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market.
- Leverage and coordinate cross-functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments.
- Aligning to the renewal strategy, collaborate with Sales leadership and Account Executives to define and implement account-specific plans to achieve sales objectives.
- Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts.
- Manage renewal forecasting and reporting and regularly update senior leadership on progress toward targets.
- Build and manage a high-performance delivery team, setting clear targets and objectives to ensure individual and team success.
- Lead by example and coach your team to develop in their careers and inspire your team to do the best work of their life.
- Employ analytical and EQ skills to generate insights from customers’ data strategies and actions, respectively.
Qualifications
- 10+ years in delivery leadership roles within the Life Sciences software and data market
- 5+ years in management consulting
- Worked in startup environments
- Led teams to successfully deploy solutions in the top 100 bio/pharma cohort (not biotech alone)
- Delivered complex enterprise deals - $ millions to tens of millions in ARR per deal
- Expanded customer land deals on a regular basis - $ hundreds of thousands to millions in ACV
- Created the highest performing teams in your orgs
- Evidenced strong leadership skills while navigating difficult periods with your team
- Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance
- Operated effectively in a fast-paced, team environment
Benefits
- Competitive Salary and equity in a fast-growing company.
- Supportive, team-oriented culture of continuous improvement.
- Generous paid time off (PTO).
- Flexible working arrangements - Remote work.
Company Description
TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes.
Similar Remote Jobs
More jobs at TetraScience
-
Data Analysis unspecified USAMar 20, 2025
-
Product unspecified USAMar 18, 2025
-
Product unspecified USAMar 18, 2025
More Sales / Business jobs
-
Sales / Business unspecified UKMar 21, 2025
-
Sales / Business unspecified Northern AmericaMar 21, 2025
More jobs in Switzerland
-
Sales / Business unspecified USA, UK, Australia +2 moreMar 21, 2025
-
All others unspecified SwitzerlandMar 21, 2025
-
All others up to 7.00 euro per hour SwitzerlandMar 21, 2025
Kickstart Your Job Search
Unlock 52,575 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: Switzerland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive salary and equity
|
Remote
Location
Switzerland
|
|
Job Type
unspecified
|
Posted
Mar 15, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Switzerland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
