[Hiring] Executive Director Sales - Banking and Finance Sector @CSG

Role Description

The Executive Director Sales develops, communicates, and implements the strategic direction for the sales function within designated territories and accounts; acting as a conduit for regional input. This role leverages advanced business and industry knowledge while challenging the assumptions of potential customers in order to generate new sales opportunities through the creation of unique and compelling solutions, value propositions, messaging, positioning documents, and presentations that align CSG with our target markets.

• Design, build, and implement a strategic plan focused on enhancing business performance in the Australian Banking and Finance market with a primary objective of expanding into new accounts.
• Lead the execution of the plan across multiple internal functions such as marketing, product, and business consulting teams.
• Development and definition of a “go to market” partnering plan and the ongoing execution of the plan.
• Identify, qualify, and create account plans. Successfully execute against those plans through the creation and presentation of a complete value proposition, as well as the negotiation and pricing of contractual terms.
• Teach the customer unique insights about how our products can help them compete in the marketplace and deliver ROI, tailor messaging to each decision-maker across the organization, and influence the sales process while overcoming objections to customer aversion.
• Develop advocates and relationships across the customer organization that can assist with building consensus on behalf of CSG.
• Lead the sales management process for the defined territory and/or accounts.
• Track economic and industry trends as well as competitive threats and understand their implications on customer business with both existing and new target accounts.
• Share knowledge and insights with both internal and external colleagues.
• Ensure the pre-sales team is current with technology and industry trends.
• Identify customer requirements and partner with the pre-sales and solution architect teams to design a product set or solution to meet those requirements, champion the proposed solution, and adjust the solution as necessary for the customer.

Qualifications

• This is a quota carrying role in which you will identify and close opportunities for CSG business primarily with net-new customer accounts.
• Minimum of 8 years of experience in sales of software products and services within the Australian Banking and Finance market.
• Must have experience selling similar CSG SaaS solutions into complex environments.
• Track record of exceeding quota.
• Advanced financial management skills.
• Managing and closing large software agreements ($510+ TCV).
• Forecasting and managing net-new opportunities from identification to close.
• Establishing a trusted advisor role with banking and financial institution customers.
• Aggregating and collecting requirements from customers and crafting the business case for investments in Pricing and Billing transformation.
• Expert ability to identify, qualify, and prioritize prospects with demonstrated results while leveraging SME to gain credibility with key prospects.
• Executive level presence with the maturity and strategic planning experience to lead large, complex sales opportunities.
• Established contact base within the leading Australian Banking and Finance community.
• Advanced verbal and written communication skills with the ability to influence and negotiate complex sales deals.
• Must have an entrepreneurial spirit, is a self-starter, and innovative.
• Solid commitment to sales and customer service with good initiative and follow-through.
• Ability to be flexible and adaptable to clients as well as business needs.

Location(s)

• Australia Remote

Accommodation

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles

• Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
• Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
• Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use, and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.