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Sales / Business
Director of Sales & Success
@Tiugo
[Hiring] Director of Sales & Success @Tiugo
Mar 24, 2025 - Tiugo is hiring a remote Director of Sales & Success. 💸 Salary: unspecified. 📍Location: USA, Canada.
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Role Description
We are seeking a dynamic and experienced Director of Sales & Customer Success to lead our revenue growth and customer retention efforts. This role is perfect for a multi-dimensional sales leader who thrives in driving direct sales, co-selling with partners, and expanding existing customer relationships. You will play a pivotal role in shaping our go-to-market strategy, leading a high-performing team, and ensuring our customers derive maximum value from our solutions.
- Drive Sales-Assisted New Business Growth.
- Own and drive sales-assisted new business growth, running consultative sales cycles from qualification to close.
- Retain and Expand Customers.
- Develop and execute strategies to maximize customer retention, renewals, and expansion revenue through up-selling and cross-selling initiatives.
- Manage the Sales and Success Teams.
- Direct and nurture the sales team (account executives, business development reps) and the customer success team (customer success mgrs, onboarding specialists) to deliver world-class sales and CS experience.
- Build and Grow Pipeline.
- Build, maintain, and optimize the sales and renewal pipeline, ensuring accurate forecasting and reporting.
- Optimize Customer Success.
- Design and implement world-class customer success programs, enhancing onboarding, engagement, and customer advocacy.
- Expand the Partner Channel.
- Establish strong relationships with key customers and partners, ensuring alignment with their evolving needs.
- Collaborate with X-Functions.
- Collaborate effectively with Marketing (including the Self-Service motion), Product, Support, and Engineering teams to refine sales motions, messaging, SS handoffs, customer engagement, product innovation and growth.
- Know Market Trends and Research.
- Stay ahead of market trends, competitive landscape, and industry best practices to refine our positioning and pricing strategies.
- Represent Uploadcare to the Market.
- Represent Uploadcare at industry events, trade shows, and technical conferences; travel as necessary for company meetings, sales meetings, events.
Qualifications
- 5+ years of experience in mid-market and enterprise B2B SaaS sales selling developer tools with a strong track record of hitting and exceeding targets.
- Proven success in driving new business, managing renewals, and growing existing accounts.
- Deep customer focus, with the ability to understand technical requirements and translate them into business solutions.
- Excellent communication and presentation skills, comfortable engaging with both technical and executive stakeholders.
- Strategic and analytical mindset, capable of identifying opportunities for optimizing sales and customer success processes.
- Strong leadership and coaching ability, with experience in hiring, mentoring, and scaling high-performing sales and customer success teams.
Location
United States or Canada is preferred.
Benefits
- Work with cutting-edge technology that powers high-performance file management and CDN delivery solutions for leading enterprises.
- Lead a high-impact team and play a key role in shaping our revenue strategy.
- Collaborate with a passionate, innovative, and fast-moving team.
- Enjoy the flexibility of a fully remote work environment, allowing you to thrive from anywhere while contributing to a rapidly expanding company.
- Competitive salary, performance-based incentives, and growth opportunities in a rapidly expanding company.
- Competitive medical, retirement and PTO benefits.
- Extra paid leave and dedicated funds to pursue personal development.
- Access to a mental health and wellbeing platform with 24/7 dedicated support, and targeted programs to promote wellness.
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| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
USA, Canada
|
|
Job Type
full-time
|
Posted
Mar 24, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
