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Sales / Business
Director of Renewals
@Abridge
[Hiring] Director of Renewals @Abridge
Mar 05, 2025 - Abridge is hiring a remote Director of Renewals. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As Director of Renewals at Abridge, you will partner closely with Partner Success, Sales, Legal, and other cross-functional teams to track, retain, and renew our existing partners. You will ensure consistent process execution and develop strategies to attain partner renewals and limit risk. This role is critical in maintaining revenue predictability and driving expansion opportunities within our current partner base.
What You'll Do
- Develop and implement a scalable renewal process to maximize retention and reduce churn
- Own and manage a renewals pipeline, ensuring timely contract negotiations and renewals
- Identify opportunities to increase value and revenue related to renewal
- Analyze renewal trends, risks, and opportunities, leveraging data to inform decision-making
- Proactively engage with partners to understand their needs, business goals, and potential risks related to renewals
- Establish and manage early warning systems for at-risk accounts, working to resolve issues and mitigate churn in partnership with partner success
- Define and track key renewal KPIs, including retention rates, churn reduction, and expansion revenue
- Collaborate with Partner Success, Sales, Finance, Legal, Revenue Operations, and more to streamline negotiation, contract management, and pricing strategies
- Provide executive reporting on renewal performance, forecasting, and revenue impact
Qualifications
- 8+ years of experience in renewals, partner success, or account management in a HealthTech environment
- 3+ years managing renewals processes
- Proven track record of high retention rates and churn reduction
- Strong negotiation and contract management skills with a focus on win-win outcomes
- Data-driven mindset with experience in forecasting and pipeline management
- Deep understanding of subscription-based revenue models and customer lifecycle management
Benefits
- Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays
- Equity — For all salaried team members
- Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from.
- Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from.
- Flexible Spending (FSA) & Health Savings (HSA) Accounts
- Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc.
- 401k Plan — Contribute pre-tax dollars toward retirement savings.
- Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees
- Flexible working hours — We care more about what you accomplish than what specific hours you’re working.
- Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office.
- Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment.
- ...Plus much more!
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 05, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
