Back to Remote jobs >
Project Management
Director of Implementations
@Abridge
[Hiring] Director of Implementations @Abridge
Mar 03, 2025 - Abridge is hiring a remote Director of Implementations. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As the Director of Implementations at Abridge, you will lead the team responsible for successfully deploying and implementing Abridge products and services with our customers. Your team will be the primary point of contact for our valued partners and the driving force behind seamless project execution. As the leader, you will be instrumental in improving efficiency, standardization, and innovation in the implementation lifecycle.
- Lead, mentor, and grow the implementation team, fostering a culture of excellence and accountability.
- Develop and refine scalable implementation processes to support our growing partner base.
- Oversee the end-to-end implementation lifecycle, ensuring timely and successful go-lives.
- Establish and track KPIs for implementation success, including time-to-value and partner satisfaction.
- Drive continuous process improvement, optimizing workflows and leveraging automation where possible.
- Ensure the team maintains a customer-centric approach, aligning implementations with client goals.
- Partner with Sales, Partner Success, Product, Engineering, Revenue Operations, and Finance teams as needed throughout the implementation lifecycle.
- Oversee the development of new implementation playbooks to support new products.
- Ensure excellent execution of new feature releases for our partners.
- Serve as an escalation point for the team to support in achieving expansion and satisfaction goals.
Qualifications
- 10+ years of experience in implementation, professional services, or customer onboarding, preferably in HealthTech.
- 5+ years in a leadership role, managing and scaling implementation teams.
- Proven track record of delivering successful implementations at scale.
- Strong understanding of healthcare workflows, EHR integrations, and regulatory considerations.
- Excellent project management and stakeholder communication skills.
- Experience using CRM and project management tools to drive efficiency and reporting.
- Comfortable working in a fast-paced, high-growth environment with evolving priorities.
Benefits
- Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays.
- Equity — For all salaried team members.
- Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from.
- Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from.
- Flexible Spending (FSA) & Health Savings (HSA) Accounts.
- Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc.
- 401k Plan — Contribute pre-tax dollars toward retirement savings.
- Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees.
- Flexible working hours — We care more about what you accomplish than what specific hours you’re working.
- Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office.
- Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment.
- ...Plus much more!
Similar Remote Jobs
More jobs at Abridge
-
Customer Service competitive compensation and equity grants for full time employees USAMar 18, 2025
More Project Management jobs
-
Project Management $68,000-$80,000 usd USA, UK, Canada +4 moreMar 19, 2025
More jobs in USA
-
Human Resources $80,000-$120,000 USA, CanadaMar 19, 2025 -
Software Development $48,000 - $55,000 per year USAMar 19, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 52,284 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 03, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
