[Hiring] Associate Inbound Sales Representative @HubSpot

Role Description

The mission of the Associate Inbound Success Coach (customer service) team is to provide customers and prospects with the most immediate and high quality first interaction with HubSpot in order to drive great customers. This is an entry level role perfect for someone passionate about building a career in sales.

• Navigate a high volume of product and sales related inquiries
• Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone, live chat, and email
• Help remove technical barriers for our users and recommend software best practices
• Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments
• Identify and deliver best next steps or resources to assist customers and users
• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

Qualifications

• Excellent written and verbal communication skills
• A strong technical aptitude to help our users succeed with the HubSpot software
• A passion for helping our prospects businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems
• You have HEART (Check out our Culture Code)

Requirements

• A strong interest in a career in sales and a passion to solve for customers
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• Ability to pick up new platforms and processes quickly
• High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative)

Benefits

• Hybrid work environment You can choose to work from Home, Office or Flex!
• World class new hire training and onboarding
• An education allowance up to USD $5,000 per annum
• Flexible Time Off Policy
• Private health insurance allowance & Annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks