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Sales / Business
Account Manager
@Instrumentl
[Hiring] Account Manager @Instrumentl
Mar 20, 2025 - Instrumentl is hiring a remote Account Manager. 💸 Salary: $55,000-$60,000/year base + uncapped commission (ote $110,000-$120,000). 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves partnering with our customers (nonprofits and grant writers) to help them achieve their goals while using our platform.
- Become an expert on grants/institutional fundraising
- Build a portion of your own pipeline and collaborate with our Enablement Managers to source upsell opportunities from our existing customers
- Take 50-60 customer calls per month
- Upgrade our customers’ institutional fundraising workflows and help them love the Instrumentl brand
- Experiment with new sales pitches and tactics to accelerate growth
- Follow up with prospects and be highly responsive to their questions
- Serve as the voice of our customers, share customer feedback, and advocate for our customers' needs, especially with revenue and product teams
Qualifications
- 2+ years of customer-facing work experience, ideally in an AE, SDR, or Account Manager role in a SaaS environment
- A background in nonprofit development or fundraising is a plus
- Ability to communicate complex topics easily in person and in writing
- Warm and approachable in interactions, genuinely interested in fostering collaborative relationships
- Effort to understand the true nature of customer problems to provide the best possible solutions
- Thrive in fast-paced environments, comfortable handling ambiguity and change
- Proactive approach to process improvement and confidence to execute on new ideas
- Familiarity with tools like G Suite, Zoom, Slack, Intercom, and HubSpot
- Exhibit a growth mindset and take feedback in stride
- Excited about Instrumentl's mission and eager to support the work done by the nonprofit community
Requirements
- Experience working remotely is a bonus
Benefits
- Salary range: $55,000-$60,000/year base + uncapped commission (OTE $110,000-$120,000)
- 100% covered health, dental, and vision insurance for employees, 50% for dependents
- Generous PTO policy, including parental leave
- 401(k)
- Company laptop + stipend to set up your home workstation
- Company retreats for in-person time with colleagues
- Opportunity to work with awesome nonprofits around the US
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$55,000-$60,000/year base + uncapped commission (ote $110,000-$120,000)
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
