Back to Remote jobs >
Customer Service
Senior Success Enablement Manager
@01 Calix North America
[Hiring] Senior Success Enablement Manager @01 Calix North America
Apr 04, 2025 - 01 Calix North America is hiring a remote Senior Success Enablement Manager. 💸 Salary: average base pay range: 113,400 - 217,400 usd annual. 📍Location: USA, Canada.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves leading strategic enablement initiatives that enhance the Success Team’s ability to engage customers effectively across all pillars of the Success team: Delivery, Guidance, Support, Education, and Renewals.
- Define and drive the Success Enablement strategy
- Design impactful programs for onboarding, skills development, workshops, and ongoing training
- Elevate internal career development by partnering with Talent and Culture
- Manage and maintain enablement content across various platforms
- Measure and refine initiatives by defining success metrics and analyzing engagement
- Work closely with Success team leadership to assess training needs
- Partner with Product Marketing to align content with customer needs
- Collaborate with sales, marketing, and product teams for seamless customer engagement
- Create and optimize Success Team resources, including playbooks and strategies
- Stay ahead of industry trends in customer success and enablement best practices
- Measure and report on the impact of enablement programs
Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- 5+ years of experience in customer success enablement, sales enablement, or related roles within a B2B SaaS or technology company
- Experience supporting a Customer Success organization with structured enablement programs
- Strong communication and collaboration skills
- Proficiency with enablement and learning platforms, such as Seismic, Cornerstone, Spekit, Gong, Salesforce, Articulate, and Camtasia
- Ability to analyze data and metrics to assess enablement effectiveness
- Proven track record of managing enablement content and training programs
- Experience in the broadband or software industries is a plus
Requirements
- Significant experience in enablement and customer success
Benefits
- Compensation varies based on geographical location
- Average base pay range in the U.S. for the position:
- San Francisco Bay Area Only: 144,900.00 - 217,400.00 USD Annual
- National Major Cities plus, CA, CO, NY Metro area: 126,000.00 - 189,000.00 USD Annual
- Regional plus NY: 113,400.00 - 170,100.00 USD Annual
Similar Remote Jobs
More jobs at 01 Calix North America
-
Software Development 159,000.00 - 310,500.00 usd annual USA, CanadaMar 25, 2025
-
Product 230,000.00 - 391,000.00 usd annual for san francisco bay area; 200,000.00 - 340,000.00 usd annual for all other locations USAMar 06, 2025
-
Software Development 208,200.00 - 354,200.00 usd annual USA, CanadaFeb 08, 2025
More Customer Service jobs
-
Customer Service unspecified USAApr 17, 2025
-
Customer Service base salary $60,000 - $75,000 plus bonuses USAApr 17, 2025
More jobs in USA
-
Customer Service unspecified USAApr 17, 2025
-
All others $230,000 to $240,000 USAApr 17, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,659 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
average base pay range: 113,400 - 217,400 usd annual
|
Remote
Location
USA, Canada
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
