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Sales / Business
Account Management Representative
@CHN Choice Hotels International Services
[Hiring] Account Management Representative @CHN Choice Hotels International Services
Apr 04, 2025 - CHN Choice Hotels International Services is hiring a remote Account Management Representative. 💸 Salary: $60,357 to $72,215 annually plus commission. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves growing Transient and Groups revenue across an assigned portfolio of mid-market and small enterprise accounts.
- Maintain and develop relationships with existing customers, identifying opportunities for growth within assigned accounts
- Conduct regular meetings with customers to understand current and future needs
- Monitor account performance, market trends, and customer feedback to ensure satisfaction with Choice products
- Proactively retain customers through contract renewals and contract negotiation
- Identify potential customers through research, networking, and utilizing various lead-generation techniques/channels
- Identify key decision makers within prospective accounts to secure new meetings and uncover opportunities to position Choice
- Educate potential accounts about Choice brands and product offerings and how these can address their needs to solve problems
- Convert prospects to high-performing accounts to increase the corporate customer base
- Update and maintain customer information in CRM system, including contact details, account history, buying preferences, customer meetings/interactions, contracts, and more
- Participate in sales, brand, product, and system training
- Develop and document account strategy, detailed action plan, and specific activities to drive room night revenue and increase market share/share of wallet
- Prepare and conduct customer Quarterly Business Reviews / Planning Sessions
Qualifications
- BA/BS degree or 3+ years of relevant experience
- Knowledge of CRM systems such as Salesforce preferred
- Knowledge of hotel/hospitality industry preferred
- Ability to travel up to 10-15%
- Location near major city – within 30 miles of major airport
- Independent self-starter with the ability to achieve corporate business objectives
- Familiarity with Microsoft Office products (e.g. PowerPoint, Word, Excel)
- Comfort building and presenting customer-facing proposals
- Upholds Choice Hotels’ Values: Be Bold, Be Quick, Listen, Be Curious, and Show Integrity
Requirements
- Remote-based associate working from home
- Connect virtually with Choice team members and leadership on video via Zoom and/or Microsoft Teams
- Possible periodic in-person travel to worldwide offices in Rockville, MD, or Scottsdale, AZ
- Frequent nationwide travel will be required up to 25-50% of the time to visit conventions, franchisees, etc.
Benefits
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$60,357 to $72,215 annually plus commission
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
