[Hiring] Research Program Manager IV @PROLIM Global Corporation

Role Description

We are seeking an experienced Research Program Manager (Data & Operations) to support a high-impact research organization within a global technology company. This role focuses on bringing operational rigor, analytics, and structure to complex, cross-functional research programs.

The ideal candidate is a self-starter who thrives in fast-moving environments, excels at stakeholder management, and uses data, metrics, and dashboards to drive execution, prioritization, and decision-making. You will play a critical role in improving how research programs are planned, tracked, measured, and scaled.

Key Responsibilities

• Own and run the program operating cadence, including intake, planning support, execution tracking, and stakeholder updates.
• Improve operational documentation and processes, including templates, trackers, SOPs, and workflows.
• Partner cross-functionally to drive alignment, manage dependencies, and unblock execution.
• Analyze program and operational data to identify trends, gaps, risks, and improvement opportunities.
• Build and maintain dashboards and recurring reports to support leadership and stakeholder decision-making.
• Define, standardize, and operationalize KPIs and success metrics, improving clarity and consistency.
• Support ad-hoc data requests and synthesize findings into clear insights and recommendations.
• Strengthen research tracking systems by improving metadata quality, reporting, and visibility across the research portfolio.
• Support vendor usage and spend tracking, enabling better forecasting, planning, and optimization.

Qualifications

• 8+ years of experience in program management, project management, operations, or business operations in cross-functional environments.
• 3+ years of experience in analytics- or metrics-focused roles (program analytics, business operations, data analysis, or similar).
• Proven experience building dashboards, reports, and metrics frameworks for stakeholders and leadership.
• Strong ability to translate ambiguous problems into structured plans and measurable outcomes.
• Excellent communication, organization, and stakeholder management skills.
• High level of comfort operating independently in fast-paced environments.
• Advanced proficiency with Excel and/or Google Sheets.

Requirements

• Experience supporting research, research operations, product insights, or user research teams.
• Working knowledge of SQL and/or BI tools such as Tableau, Looker, or Mode.
• Experience using AI-enabled tools to improve reporting, synthesis, documentation, or workflow efficiency.
• Strong judgment around data quality, privacy, and responsible AI usage.

Education

• Bachelor's degree in an analytical, quantitative, or related field (or equivalent experience).

Benefits

• High-visibility role supporting a globally scaled product and research organization.
• Opportunity to influence how research programs are measured, prioritized, and scaled.
• Strong exposure to analytics, operations strategy, and cross-functional leadership.
• Work at the intersection of research, data, and operations.