[Hiring] Director Analyst - Manufacturing Operations Technology @Gartner

Role Description

Gartner Analysts are industry thought leaders who create must-have research, market predictions, and best practices for world-leading organizations. A Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group. Utilizing research and analytical skills, a Director produces pragmatic and provocative research that clients use to drive key business outcomes.

They are a trusted source of advice, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support interactions, and Gartner conferences to address complex challenges and deliver actionable recommendations.

At a time when manufacturing organizations are rapidly adopting AI-driven and autonomous technologies, Gartner is seeking a Manufacturing Operations Technology Analyst focused on smart manufacturing technologies, including:

• Manufacturing Execution Systems (MES)
• AI and generative AI
• Agentic systems
• Digital twins
• Advanced automation
• Robotics
• Cloud and edge computing

This role will drive thought-leading research on tools, solutions, and technology ecosystems that address critical Supply Chain and Manufacturing Operations challenges.

This research will be targeted to:

• CSCOs and COOs
• Heads of Manufacturing
• Manufacturing Strategy
• Manufacturing Operations Technology Leaders within end-user organizations
• Practice and product leaders within leading services and software providers

What you will do:

• Advise our business and technology clients on market landscape, vendor selection, and implementation to solve mission critical priorities, including reviewing software proposals.
• Research, write, and advise on digital transformation and the changing vendor landscape for manufacturing solutions, new and defining emerging technology developments, ecosystems, architectures, and business models.
• Create innovative, thought provoking, and highly leveraged “must-have research” content on digital transformation and the evolution of current Manufacturing Operations technologies and related use cases, including Magic Quadrants, Market Guides, Hype Cycles and/or Toolkits.
• Develop forward-looking research and thought leadership that provides actionable approaches to accelerate client decision-making.
• Diagnose root causes of client challenges and reframe strategies to unlock progress.
• Develop and articulate clear research positions by synthesizing market trends, emerging technologies, and independent insights that shape Gartner’s research agenda.
• Provide clients and prospects with actionable advice and insights through virtual and face-to-face interactions.
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings.
• Support Research and Sales by acting as a voice of the market, contributing to content development and client engagement.
• Provide high quality and timely research content peer review.
• Build credibility as an industry expert to represent Gartner research, methodology and strategy.
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community.
• Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery.
• Be a mentor and a coach by supporting more junior team members.
• Drive ongoing client engagement with Gartner research and advisory interactions.

Qualifications

• Bachelor's degree or equivalent experience; Graduate degree preferred
• 10+ years of relevant field or industry experience
• Significant experience in developing, managing, implementing and/or using manufacturing operations technologies
• Robust understanding of key cross industry manufacturing processes with an emphasis on manufacturing operations management, manufacturing execution systems and IT/OT integration
• In-depth experience of MES and at least two to three of the following processes and the technologies that support them:
• Manufacturing Operations
• Production Management
• Manufacturing Engineering
• Operations Excellence / Continuous Improvement
• Production automation
• Production Logistics
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
• Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables
• Excellent research, writing, communication, and presentation skills
• Strong analytical skills: ability to synthesize data, apply frameworks, and defend conclusions
• Strong business and financial acumen
• Deep knowledge of the global and competitive landscape within subject area
• Ability to work independently, while also being intrinsically motivated to collaborate across teams
• Learning agile and adept with navigating highly matrixed environments
• Ability to represent Gartner's research methodology and strategies effectively at all levels
• Willingness and ability to travel up to 25% (where applicable)

Benefits

• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers
• Flexible hybrid work environment
• Generous PTO
• 401k match up to $7,200 per year
• Opportunity to purchase company stock at a discount