[Hiring] Functional Analyst I @Clayton

Role Description

The Functional Analyst role serves as a technical expert on the Loan Origination System, driving enhancements, support, and delivery of new features for the Clayton Technology Team. This position demands a strong background and knowledge in the configuration and impacts of changing, adding, or removing configurations on the Loan Originations System. The Functional Analyst will coordinate and interact with internal Tech development and shared services teams, vendors, portfolio teams, and architecture teams to ensure requirements are understood and capable of being implemented. This is a technical role requiring strong analytical skills and a willingness to conduct thorough what-if analysis and testing. This position will also be responsible for coordinating data validations on integrations and data conversions.

Primary Responsibilities

• Migration of configurations and other applicable objects from one environment to another
• Managing and reviewing vendor supplied patching and new or updated features
• Working alongside implementation partners
• Working with vendor support

Qualifications

• Bachelor's degree or equivalent technical and business experience.
• Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, and PowerPoint.
• Experience supporting, configuring, and implementing the Loan Origination System (or similar) and/or modules.
• Experience with Administration tools for Mortgage Cadence or similar Loan Origination System.
• Background in performing analysis, administration, documentation, troubleshooting, testing, software and data environment refreshes preferred but not required.
• Demonstrated experience with PL/SQL (Programming Language/Structured Query Language) or other programming languages.

Desired Skills

• Strong analytical and problem-solving skills.
• Strong ability to work effectively within time constraints, changing priorities, and independently.
• Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, end users across a variety of business units, Technology professionals, and subject matter experts.
• Ability to provide reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find root cause and corrective action for given problems.

Behavioral Competencies

• Influence and persuasion
• Conflict management
• Deliberative decision making
• Strategic thinking
• Analytical thinking
• Business acumen
• Adaptability
• Managing innovation

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
• Quarterly bonus program.
• Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women.
• Recognized as one of East Tennessee’s top technology workplaces.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
• Paid Time Off for Volunteer work.