[Hiring] Quality Systems and Intelligence Manager @Welsh Ambulance Service University NHS Trust

Role Description

An exciting opportunity has arisen for a dynamic and highly motivated individual to join the Quality Governance Team, supporting the development, implementation and maintenance of quality management systems through use of Quality Intelligence systems and analysis, helping to ensure compliance with the Health & Social Care (Quality & Engagement (Wales) Act 2020.

• Analyse information & intelligence to identify trends.
• Generate incidents and turn data into knowledge.
• Produce comprehensive reports that support decision-making processes.
• Lead initiatives to improve quality intelligence systems and processes.
• Drive continuous improvement within the organisation.
• Manage and mentor quality professionals.
• Foster a culture of excellence and collaboration.

This position is a part-time 0.50 wte, with Monday to Friday daytime working.

Qualifications

• Educated to degree level in relevant subject (such as workforce management information systems) or equivalent experience.
• Advanced ICT, Excel qualification or evidence of equivalent operational application.
• Highly specialist knowledge in Management Information System administration and business intelligence.
• Project Management qualification Prince 2 or evidence of knowledge experience.

Requirements

• Proficient use of Microsoft Office including advanced excel and MIS database knowledge and skills including the use of pivot tables.
• Advanced Keyboard Skills.
• Excellent analytical skills.
• Ability to translate complex data and trends into clear reports, presentations, graphs and apply robust contextual narrative.
• Communication of complex information in clear and understandable way to other experts and non-experts (in writing and verbally).
• Collaboration and engagement of key stakeholders.
• Engaging leadership and management capability.
• Performance orientation.
• Excellent planning and organizational skills.
• Problem solving.
• Ability to design and deliver system training programmes.

Benefits

• Working for an organisation with over 4,000 remarkable people.
• Opportunities for diverse and varied careers across the service.
• Support for applications from under-represented groups.
• Encouragement to learn Welsh.