[Hiring] QA Manager @takealot.com

Role Description

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented QA Manager (Logistics) to join our team. The position reports to the QA Test Manager.

• Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives.
• Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy.
• Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions.
• Engage actively in QA processes to garner insights and drive technical advancements.
• Build and nurture strategic alliances with product teams to synchronize QA goals with broader business strategies.
• Contribute to the Community of Practice for Quality Assurance within the engineering landscape.
• Spearhead recruitment efforts to attract top talent for the QA team.
• Elevate development quality by formulating and instituting superior testing processes and practices.
• Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives.
• Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests.
• Ensure teams continuously develop, execute and maintain comprehensive test cases.
• Oversee the creation and maintenance of sustainable and reusable test data.
• Proactively identify testing gaps and lead the collaborative resolution process.
• Maintain rigorous standards in bug identification, documentation and tracking.
• Oversee regression testing operations, ensuring robust quality control.
• Ensure continuous feedback from production issues is integrated into the QA test base.
• Strategically increase code coverage across the technology stack.
• Develop and disseminate detailed status reports based on test outcomes.
• Initiate and drive programs aimed at elevating QA visibility in project progress.
• Mentor and coach the test teams and engineers.

Qualifications

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering.
• Minimum of 5 years of Software QA experience in a software/technology environment, with 2 years in a QA management role.
• If no degree, equivalent experience of 8 years in Software QA management, with 4 years in a QA management role.
• Experience managing QA efforts across multiple teams.
• Strong background in designing and implementing scalable QA processes.
• Proven experience overseeing the full Software Development Life Cycle (SDLC) testing process.
• Hands-on expertise in both glassbox and behavior-based testing methodologies.
• Proficiency in SQL and scripting, with experience in tools such as Jenkins.
• Experience with automation frameworks (e.g., Playwright) and in-house integration testing tools.
• Experience with performance and security testing is an advantage.
• Ability to quickly adapt to new technologies and tools.

Requirements

• Demonstrated ability to build and maintain effective relationships with stakeholders.
• Proven experience in leading and coordinating cross-functional efforts.
• A team player who excels as an active listener, mentor, and communicator.
• Exhibits solid reasoning and decision-making abilities.
• Deeply passionate about technology, systems, and quality assurance.
• Naturally curious and committed to staying abreast of the latest trends.
• Highly self-driven with an aptitude for rapid learning.
• Capable of working efficiently both independently and as part of a team.
• Strong analytical skills with a keen ability to understand and critique requirements.
• Possesses strong communication skills for articulating complex ideas.

Benefits

• Market-related, Total Remuneration Package with full flexibility.
• Remote working model with the option to come into the office.
• Mentorship programme to learn from industry leaders.
• Access to courses on MyAcademy, Udacity, Coursera, and more.
• Regular social events and out-of-office activities.
• Staff discount on millions of products across 28 departments.
• Birthday leave.
• Work on the latest tech with the right tools for the job.
• Confidential counselling, legal support, and financial guidance.
• Free parking.