[Hiring] QA Manager @Takealot Group

Role Description

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented QA Manager (Logistics) to join our team. The position reports to the QA Test Manager.

• Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives.
• Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy.
• Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions, allowing focus on strategic enhancements and innovation in the QA domain.
• Engage actively in QA processes to garner insights and drive technical advancements, leveraging firsthand experience to refine processes and develop strategic initiatives.
• Build and nurture strategic alliances with product teams to synchronize QA goals with broader business strategies.
• Contribute to the Community of Practice for Quality Assurance within the engineering landscape to share knowledge and best practices.
• Spearhead recruitment efforts to attract top talent for the QA team.
• Elevate development quality by formulating and instituting superior testing processes and practices in collaboration with engineers and engineering managers.
• Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives.
• Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests.
• Ensure teams continuously develop, execute and maintain comprehensive test cases to identify and address bugs.
• Oversee the creation and maintenance of sustainable and reusable test data, ensuring data integrity and efficiency.
• Proactively identify testing gaps and lead the collaborative resolution process with automation engineers, engineers, and QA Analysts.
• Maintain rigorous standards in bug identification, documentation and tracking.
• Oversee regression testing operations, ensuring robust quality control when addressing resolved bugs.
• Ensure continuous feedback from production issues is integrated into the QA test base.
• Strategically increase code coverage across the technology stack.
• Develop and disseminate detailed status reports based on test outcomes to team leaders.
• Initiate and drive programs aimed at elevating QA visibility in project progress.
• Mentor and coach the test teams and engineers, enhancing their capabilities in test methodologies and automation practices.

Qualifications

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering.
• A minimum of 5 years of Software QA experience in a software/technology environment, 2 years of which should be in a QA management role.
• If no Bachelor’s Degree or Advanced Diploma, a minimum of 8 years of Software QA management experience, 4 years of which should be in a QA management role.
• Experience managing QA efforts across multiple teams to ensure alignment with best practices.
• Strong background in designing and implementing scalable QA processes and strategies.
• Proven experience overseeing the full Software Development Life Cycle (SDLC) testing process.
• Hands-on expertise in both glassbox and behavior based testing methodologies.
• Proficiency in SQL and scripting, with experience in tools such as Jenkins or other CI/CD applications.
• Experience with automation frameworks (e.g., Playwright) and in-house integration testing tools built in Python and Kotlin.
• Experience with performance and security testing is an advantage.
• Ability to quickly adapt to new technologies and tools to improve testing processes.

Requirements

• Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders.
• Proven experience in leading and coordinating cross-functional efforts.
• A team player who excels as an active listener, mentor and communicator.
• Exhibits solid reasoning and decision-making abilities.
• Deeply passionate about technology, systems and quality assurance.
• Naturally curious and committed to staying abreast of the latest trends in testing.
• Highly self-driven with an aptitude for rapid learning and adaptability.
• Capable of working efficiently both independently and as part of a collaborative team.
• Strong analytical skills with a keen ability to understand and refine requirements.
• Possesses strong communication skills for articulating complex ideas.

Benefits

• Market-related, Total Remuneration Package with full flexibility.
• Remote working model with the option to come into the office.
• Mentorship programme for learning from industry leaders.
• Access to courses on MyAcademy, Udacity, Coursera and more.
• Regular social events and out-of-office activities.
• Staff discount on millions of products across 28 departments.
• Birthday leave.
• Latest tech tools for your job.
• Confidential counselling, legal support, and financial guidance.
• Access to a robust tech stack including ReactJS, Python, Scala, Kotlin, and more.
• Free parking.