[Hiring] QA I Coding Operations @Cotiviti

Role Description

The QA I, is an integral member of the Risk Adjustment Coding Team. The QA position monitors & reports on the accuracy of all coding performed by Cotiviti coders and/or third party partner coders. This position provides direct coaching and feedback to coders. The QA I conducts QA and audit reviews, supports remediation for risk adjustment coding services, and ensures compliance with quality standards.

• Provides Quality Assurance feedback by working as a liaison between Coder I, Coder II and the Team Lead to ensure coding is complete and accurate.
• Reviews a defined percentage of the Coder I and Coder II work to ensure quality standards are met and maintained.
• Completes chart or encounter review for proper HCC-mapped diagnosis coding from various chart types (physician, facility, non-facility).
• Completes chart or encounter review for proper HCC-mapped diagnosis coding performed prospectively, concurrent, or retrospective.
• Ensures that all coding performed follows client specific or industry standard coding guidelines and reflects an accurate and complete representation of the documentation within the medical record.
• Professionally communicates findings, errors, and any suggestions to all staff to facilitate ongoing communications and efficient department operations.
• Completes internal audits as necessary to support quality accuracy.
• Reviews internal system reports on the quality of work for all assigned coding staff. These reports are reviewed daily, weekly, monthly, quarterly, and yearly as needed.
• Communicate quality issues and trends to the coders, QA II, team lead, and manager.
• Recommend additional training based on the results of the quality audit for those Coder I and Coder II as needed.
• Develop an action plan in collaboration with the Team Lead and Manager as needed regarding improvement in the quality of work for a Coder I or II and reports progress to the Team Lead.
• Regular interaction with other Cotiviti staff, such as training and quality assurance to facilitate clarification and/or training on coding results.
• Utilize Cotiviti training tools and coding library for questions.
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• High School diploma required, Bachelor's degree preferred.
• Clinical background preferred.
• Coding certification required through AAPC or AHIMA (CPC, CRC, CCS, etc.).
• Expertise in medical record auditing, particularly in HCC mapped diagnosis coding.
• Minimum of one to three years HCC coding experience.
• Demonstrated high performance in meeting or exceeding production and quality goals.
• Adherence to official coding guidelines, coding clinic determinations, client specific coding guidelines, CMS and other regulatory compliance guidelines and mandates.
• Ability to read and understand medical record documentation.
• Must be able to identify trends in coding and documentation errors, to include over and under-coding.
• Excellent written and verbal skills to include coaching and interpersonal skills.
• Strong knowledge of medical terminology and anatomy and physiology.
• Skilled in organization and customer service.
• Computer and technology literate.
• Analytical and problem solving skills.
• Ability to manage and meet deadlines.
• Must remain flexible to provide assistance in any emergent situations and/or projects.
• Must participate in any required training.
• Must abide by all HIPAA and associated patient confidentiality requirements.

Requirements

• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.

Benefits

• Base compensation ranges from $25.50 to $32.50 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
• Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.

Company Description

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change.