[Hiring] Vice President of Commercial Operations @Waystar

Role Description

The Vice President of Commercial (Revenue) Operations serves as a strategic business partner to the Chief Commercial Officer and executive leadership team. This leader is responsible for building the systems, processes, analytics, forecasting models, and operating cadences that enable predictable, scalable revenue growth across the customer lifecycle.

The role oversees all aspects of Revenue Operations, including:

• Sales operations
• Forecasting
• Pipeline management
• Territory and capacity planning
• Commercial analytics
• Compensation administration
• Go-to-market performance
• Commercial technology
• Quote-to-cash optimization

The successful candidate combines strategic thinking with operational excellence, brings deep expertise in scaling revenue organizations, and possesses a proven track record of creating data-driven insights that accelerate growth, improve productivity, and enhance commercial effectiveness.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Analytics, Operations, or related field.
• 12+ years of progressive leadership experience in Revenue Operations, Sales Operations, Commercial Operations, Finance, Strategy, or Consulting.
• 5+ years leading directors and managers in a high-growth environment.
• Demonstrated success partnering directly with executive leadership teams.
• Deep expertise in:
  • Revenue forecasting
  • Sales analytics
  • Territory and quota planning
  • Revenue technology platforms
  • Compensation design
  • Go-to-market operations
• Exceptional executive communication and presentation skills.
• Strong analytical, financial, and strategic problem-solving capabilities.

Requirements

• Preferred MBA or advanced business degree.
• Experience leading Revenue Operations in a SaaS, Healthcare Technology, FinTech, or B2B technology company.
• Expertise with Salesforce, CPQ platforms, Tableau/Power BI, and modern RevOps technologies.
• Experience supporting private equity-backed or publicly traded organizations.

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
• Flexible time off for exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups