[Hiring] VP Network Operations @Devoted Health

Role Description

This role is fully remote and must be located within one of the contiguous 50 states.

A bit about this role:

• Join Devoted's Network team, which builds and supports the provider networks for over 538,000 Medicare Advantage members.
• As VP, Network Performance, own the operational backbone of our network: provider data to inform performance decisions.
• Ensure negotiated agreements work in practice for members, providers, and claims.
• Use data to direct contracting and recontracting efforts across all markets.
• Scale a performance management operation overseeing thousands of providers, replacing manual work with automated, data-driven processes.
• Report to the [SVP / Chief Network Officer], lead a team, and partner closely with Network Contracting, Engineering, Claims, Compliance, Finance, and Devoted Medical.

Qualifications

• 12+ years of health plan or managed care experience, including 7+ years leading provider network operations functions.
• 5+ years of senior leadership experience managing multi-layered teams and external vendor or BPO partners.
• Deep knowledge of Medicare Advantage network requirements, including CMS network adequacy standards and HSD submissions.
• Demonstrated experience translating complex provider contracts and payment methodologies into accurate claims configuration.
• Proven record of improving operational KPIs through process redesign, data governance, and technology.
• Bachelor's degree or equivalent combination of education and experience.

Requirements

• Experience scaling network operations through multi-state expansion at a high-growth or technology-enabled health plan.
• Hands-on experience implementing provider data management or MDM platforms, roster automation, AI or RPA solutions, and FHIR-based provider directory standards.

Your Responsibilities and Impact

• Set the vision, roadmap, budget, staffing model, and vendor strategy for Network Operations.
• Ensure every negotiated agreement is loaded and configured accurately for claims payment.
• Lead provider engagement and build a provider performance scorecard for financial review and market trends analysis.
• Partner with Engineering and Product to automate high-volume workflows and build KPIs and dashboards.

Salary Range

$257,500-293,000 base plus bonus and equity

Benefits

• Employer sponsored health, dental and vision plan with low or no premium.
• Generous paid time off.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
• Parental leave program.
• 401K program.
• And more....

Company Description

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family.

• Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences.
• We value diversity and collaboration, respecting individuals for their skills, experience, and unique perspectives.
• As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.