[Hiring] NOC Operations Lead @Hitachi

Role Description

Responsible for 24x7 monitoring, incident management, and operational support of a large-scale hybrid infrastructure including servers, virtualization platforms, storage systems, network devices, and applications. Ensure high availability, performance, and reliability across all environments (Prod, DR, Non-Prod).

Qualifications

• Strong knowledge of Windows & Linux server administration (basic troubleshooting L1 and L1.5)
• Virtualization: VMware & Nutanix (L1 & L1.5)
• Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storage
• Networking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 and L1.5)

Requirements

• Daily work in leading and supporting on-site and offshore teams servicing the overnight NOC department, including troubleshooting, escalation, and triage duties
• Hands-on experience on the VMWare, Network devices, O365, OS support
• Preparing reports and task schedules, documentation maintenance, and creation, coordinating with client management on needs, updates, and issues
• Assisting with hands-on work in physical data center to facilitate upgrades and maintenance, planning and carrying out server OS updates monthly, facilitating nightly server backup processes

Benefits

• Industry-leading benefits, support, and services that look after your holistic health and wellbeing
• Flexible arrangements that work for you (role and location dependent)
• A sense of belonging, autonomy, freedom, and ownership while working alongside talented people