[Hiring] Jr. Quality Assurance Analyst @360training

Role Description

360training is seeking a Jr. Quality Assurance Analyst to join our growing team. The Jr. Quality Assurance Analyst is responsible for testing 360training.com’s online training courses to ensure minimum functionality and end-user experience standards are met. Testing would include verification of content, audio, images, course layout, and course configuration functionality. The QA Analyst position requires documentation of all errors and regression testing to ensure errors are fixed/ addressed appropriately.

• Execute functional tests, verification/regression, and mobile tests according to QA Testing Plan.
• Use course outlines, course manuscripts, audio scripts, and activity/animation scripts to verify content within the online course preview.
• Document test findings and suggest revisions in accordance with QA best practices.

Qualifications

• Candidates with O/A Level education or a bachelor’s degree with English as a major subject will be preferred.
• Minimum experience of at least 1 year or an internship in content writing and data analysis position will be preferred.
• Basic knowledge of web-based training.
• A solid understanding of quality assurance as part of the development process.
• Excellent verbal and written communication skills in English (preferably US).
• Basic knowledge in the use of the Microsoft Office suite.
• Detail oriented, highly organized, and motivated to succeed.
• Able to solve problems independently or with a team.
• Must be able to work in a fast-paced, rapidly changing environment.

Requirements

• Functional Testing: Ability to execute detailed functional, regression, and mobile testing based on QA plans.
• Attention to Detail: Strong focus on accuracy when verifying content, audio, images, and course layout.
• Documentation: Skilled in recording content errors/bug reports and recommendations clearly and concisely in accordance with QA best practices.
• Content Verification: Ability to cross-check course content against scripts, outlines, and design documents.
• Bug Tracking: Familiarity with tracking and reporting defects or inconsistencies in a structured format.
• Basic Technical Proficiency: Understanding of e-learning platforms and learning management systems (LMS) is a plus.
• Regression Testing: Capable of performing follow-up tests to ensure previously identified issues are resolved.

Qualities

• Detail-Oriented: Diligent in identifying errors, inconsistencies, or quality gaps in content.
• Organized: Manages multiple QA tasks while maintaining thorough documentation practices.
• Collaborative: Works effectively with instructional designers, developers, and QA team members.
• Clear Communicator: Communicates test findings and suggestions effectively to both technical and non-technical teams.
• Learner’s Mindset: Open to new tools, techniques, and feedback to grow QA knowledge.

Experience

• Experience in Content QA Testing: Hands-on experience testing digital or eLearning content, ensuring consistency across text, visuals, audio, and navigation.
• Testing of Online Learning Materials: Familiarity with reviewing course content against provided scripts, outlines, and instructional materials.
• Software Knowledge: Familiarity with Learning Management Systems (LMS) and Jira is considered a plus.

Benefits

• Compelling compensation package that ties to performance and impact.
• Quality health insurance for employees, their dependents, and parents including OPD, dental, and vision coverage.
• Benefits of life and disability, time off, leave encashment, EOBI, and gratuity.
• Twice a year promotion opportunity.

Work Hours

The work hours will be 06:00 PM to 03:00 AM Pakistan Standard Time.