[Hiring] eCommerce Website QA Lead @iSoftStone

Role Description

The eCommerce Website QA Lead is responsible for leading quality assurance strategy, planning, execution, and delivery across an enterprise eCommerce platform built on Bloomreach and SAP Commerce Cloud (Hybris). This role ensures the quality, reliability, performance, accessibility, and functionality of customer-facing eCommerce websites and their supporting integrations.

• Oversees functional testing, regression testing, test automation, integration testing, and release validation.
• Establishes consistent QA processes and quality standards across onshore and offshore teams.
• Drives continuous improvement in testing effectiveness, automation coverage, defect prevention, and release quality.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Seven+ years of software QA and testing experience.
• Three+ years of QA leadership experience managing testing activities, teams, or complex application delivery initiatives.
• Strong experience testing enterprise eCommerce websites and transactional web applications.
• Demonstrated experience with SAP Commerce Cloud (Hybris) and/or Bloomreach in an eCommerce environment.
• Experience with functional testing, regression testing, integration testing, end-to-end testing, and UAT.
• Experience developing test strategies, test plans, test cases, and quality standards.
• Strong understanding of Agile/Scrum methodologies and the software development lifecycle.
• Experience with defect tracking and documentation tools such as Jira and Confluence.
• Understanding of web technologies, REST APIs, browser developer tools, and basic SQL/database validation.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience coordinating testing across cross-functional and distributed teams.

Requirements

• Lead functional, integration, regression, end-to-end, automation, performance, accessibility, and cross-browser testing.
• Establish risk-based testing approaches focused on critical customer journeys, business functionality, and high-impact platform changes.
• Define testing milestones, entry and exit criteria, release quality gates, and defect severity standards.
• Provide technical leadership, mentoring, and direction to functional QA and test automation engineers.
• Coordinate QA resources across onshore and offshore teams to ensure consistent execution and timely delivery.
• Identify opportunities to improve testing efficiency, prevent production defects, and increase automation coverage.

Benefits

• Pay Range: $71-$76/hour

Company Description

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI.

• 20 delivery centers and more than 90,000 employees worldwide.
• Serves some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.