[Hiring] Director of Quality @Impact Futures Group

Role Description

Are you passionate about driving quality and raising standards across apprenticeship provision? Do you have the leadership experience to turn quality improvement plans into outstanding results? Are you ready to shape the learner experience and influence quality at a strategic level? If so, this could be the opportunity you’ve been looking for!

At Impact Futures Group, we’re looking for an ambitious, inspiring and experienced Director of Quality to lead our Quality Assurance, Teaching, Learning and Assessment, and Learner Experience functions. Reporting to the Chief Operating Officer, you’ll play a pivotal role in building on our recent inspection improvements and driving our ambition towards Ofsted Outstanding. You’ll lead and develop teams, strengthen quality assurance and compliance, and work collaboratively with colleagues across the business to ensure our apprentices receive an exceptional learning experience.

This is a strategic leadership role with real scope to influence how we deliver training, support our people and continuously improve outcomes for learners and employers. If you’re someone who combines a passion for quality with strong commercial awareness, data-driven decision-making and the ability to inspire others, we’d love to hear from you.

What you will be doing:

• Lead our quality strategy: Drive continuous improvement across all areas of provision, ensuring quality improvement plans deliver measurable and sustainable results.
• Drive inspection readiness: Build on recent inspection improvements and lead the organisation towards Ofsted Outstanding, ensuring compliance with relevant regulatory and funding requirements.
• Champion teaching, learning and assessment: Monitor and improve the quality of delivery, coaching and assessment to ensure apprentices receive high-quality, engaging and effective training.
• Lead and develop teams: Inspire, motivate and support your teams, setting high expectations, developing talent and embedding a culture of accountability and continuous improvement.
• Own quality assurance and compliance: Oversee internal quality assurance, audits, observations, sampling and quality controls, ensuring our processes remain effective and fit for purpose.
• Lead self-assessment and improvement planning: Coordinate the Self-Assessment Report (SAR) and Quality Improvement Plans, using evidence and performance data to identify priorities and track progress.
• Use data to drive performance: Analyse learner outcomes, achievement gaps, retention, progression and satisfaction data to identify opportunities for improvement and targeted intervention.
• Develop our people: Lead continuing professional development (CPD) for Development Coaches and wider delivery teams, helping colleagues strengthen their practice and achieve excellent outcomes.
• Enhance the learner experience: Ensure our provision is inclusive, responsive and engaging, with appropriate support for learners with additional learning needs and those facing barriers to learning.
• Build strong relationships: Work closely with Operations, Commercial and Compliance teams, while maintaining effective relationships with Ofsted, the ESFA and other relevant external stakeholders.

Qualifications

• Demonstrable experience of driving quality improvements within an education, training or apprenticeship environment.
• Strong knowledge of the Ofsted Education Inspection Framework and the requirements for achieving high-quality provision.
• A thorough understanding of apprenticeship standards, assessment practices, internal quality assurance and end-point assessment.
• Strong knowledge of ESFA funding rules and relevant regulatory and compliance requirements.
• Proven experience of observing teaching, learning and assessment and using feedback and coaching to improve performance.
• Excellent people management, coaching, mentoring and influencing skills.
• The ability to interpret performance data, identify risks and implement effective improvement strategies.
• Strong organisational skills, attention to detail and the ability to manage competing priorities and tight deadlines.
• The confidence and integrity to manage challenging or sensitive situations while maintaining positive working relationships.

Requirements

• Experience of coaching and mentoring individuals to improve performance is essential.
• Demonstrable experience of delivering quality improvements is essential.
• A Level 3 Management qualification, or willingness to work towards one.
• Five years’ quality management experience is desirable.
• A recognised teaching qualification, Assessor qualification and/or Internal Quality Assurance (IQA) qualification would be advantageous.
• Strong knowledge of ESFA and ESF funding rules.
• Strong knowledge of OFTED Education Inspection Framework.
• Proven experience of carrying out observations for teaching, learning and assessment.

Benefits

• 25 days holiday plus public and bank holidays.
• Buy an additional 5 days annual leave.
• Birthday day off.
• Christmas Shut down with three days paid leave.
• Volunteer day.
• Wellbeing day.
• Enhanced Sick Pay.
• BUPA Healthcare Cashback plan.
• Enhanced Maternity paid leave.
• Enhanced Paternity paid leave.
• Grandparent paid leave.
• Bereavement paid leave.
• Life Assurance.
• Refer a friend bonus £1,000.
• Electric Car Scheme.
• 3% pension contribution using pension provider NEST.
• Shopping discount & cash back platform.
• Employee Financial Wellbeing support.
• Employee Assistance Helpline.
• Company events and social gatherings.
• Appreciation gifts.

Company Description

Impact Futures Group is one of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications.

• Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey.
• We are the 23rd best large employer in the UK and the 6th best education provider.
• We have been awarded a prestigious 2-star accreditation for being an outstanding company to work for.
• We are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, disability, religion/belief, sexual orientation or age.
• We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role.