[Hiring] Transformation Manager @Clarks

Role Description

We are looking for a Transformation Manager to join our team on a fixed-term basis. This is a highly visible role that will work across functions, geographies, and leadership levels to identify opportunities for improvement, redesign processes, and help deliver meaningful change across the business.

This is not a traditional project management role. We're looking for someone who enjoys getting under the skin of how a business operates, challenging existing ways of working, and partnering with stakeholders to create better solutions. You'll work closely with business and technology teams to understand current processes, identify bottlenecks and inefficiencies, and help implement practical improvements that deliver real value.

You'll have the opportunity to influence transformation initiatives across multiple functions including:

• Merchandising
• Supply chain
• HR
• Finance
• Sourcing
• Technology

Key Responsibilities

• Partner with business leaders, process owners, and functional teams to understand existing processes and ways of working
• Map, analyse, and challenge current processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Develop practical solutions that improve operational effectiveness and stakeholder experience
• Facilitate workshops and discussions to build alignment around proposed changes
• Drive process improvement and transformation initiatives from problem definition through to implementation
• Coordinate multiple transformation workstreams and ensure progress is effectively tracked and communicated
• Build strong relationships across functions, regions, and stakeholder groups
• Support broader operational excellence and business transformation activities as the programme evolves
• Work closely with IT and business teams to ensure solutions are practical, scalable, and sustainable

Qualifications

• Experience in transformation, process improvement, operational excellence, continuous improvement, change management, or related disciplines
• A proven track record of improving, redesigning, or challenging business processes and delivering measurable outcomes
• Strong process mapping and analysis skills
• Experience engaging and influencing stakeholders across multiple functions and levels of seniority
• The ability to build relationships, challenge constructively, and drive change through others
• Experience managing projects, programmes, or transformation workstreams
• A self-starting approach with the confidence to identify opportunities and take initiative
• Experience working in a complex, matrix, or multinational organisation

Requirements

• Retail, consumer goods, or consumer brand experience (advantageous)
• Consulting or internal consulting experience (advantageous)
• Experience working with technology, digital transformation, automation, or AI-led improvements (advantageous)
• Exposure to global stakeholder groups across different regions and cultures (advantageous)

Benefits

• Competitive salary
• Career development and progression opportunities
• Fast-paced and dynamic environment with exposure to senior stakeholders
• Comprehensive benefits package

Company Description

With over 200 years of heritage, Clarks is one of the world's most recognised footwear brands. Combining craftsmanship, innovation, and a commitment to quality, we continue to evolve while staying true to the values that have defined us for generations.

Clarks is an equal opportunity employer and is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates regardless of background, identity, or experience.