[Hiring] Telecom Project Manager @AireSpring

Role Description

We are seeking an experienced Telecom Project Manager to lead the delivery of complex, high-value network and managed services projects for our Platinum-tier customers and partners. You will own projects from kickoff through go-live, coordinating internal engineering, operations, and carrier teams to deliver on time, on budget, and to the standard our largest accounts expect.

Key Responsibilities

• Manage multiple concurrent telecom projects, such as SD-WAN, MPLS, internet access, voice/UCaaS, and managed network deployments, for Platinum-tier accounts
• Create and maintain project plans, schedules, budgets, and risk logs
• Serve as the main point of contact for customers, channel partners, and executive stakeholders throughout the project lifecycle
• Coordinate with carriers, vendors, engineering, NOC, and provisioning teams to meet installation and cutover milestones
• Run kickoff meetings, status calls, and post-implementation reviews
• Identify and resolve delays, escalations, and scope changes quickly
• Maintain accurate documentation and project status in internal systems (PSA/CRM/ticketing)
• Drive continuous improvement of project delivery processes and customer satisfaction

Qualifications

• 5+ years of project management experience in telecommunications, managed network services, or a carrier/MSP environment
• Working knowledge of WAN, internet, SD-WAN, voice, and network circuit provisioning
• Proven record of delivering multi-site, multi-vendor projects
• Excellent communication and stakeholder management skills, including with executives and partners
• Strong organizational skills and the ability to prioritize in a fast-paced environment
• Proficiency with project management tools (e.g., MS Project, Smartsheet, Asana, Jira)
• Authorized to work in the United States

Requirements

• PMP, PMI-ACP, or equivalent certification (Preferred)
• Experience supporting channel partners, agents, or resellers (Preferred)
• Familiarity with carrier ordering and circuit installation processes (Preferred)
• Experience with enterprise or white-glove customer programs (Preferred)

Benefits

• Competitive salary and benefits
• Remote flexibility
• Growth opportunities in a fast-growing managed network services company

Working Conditions

• Fully remote, with reliable high-speed internet
• Availability during US business hours