[Hiring] Telecom MSP Project Manager @AireSpring

Role Description

We are seeking an experienced Senior Project Manager to lead the delivery of complex telecommunications and managed services projects. This role is ideal for a seasoned professional with extensive telecom industry experience and a proven track record of managing large-scale infrastructure initiatives in a fast-paced, results-driven environment.

The Senior Project Manager will oversee end-to-end project delivery, manage cross-functional teams, coordinate with strategic carrier partners, and ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout.
• Oversee complex infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables.
• Manage strategic relationships with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to negotiate terms, expedite circuit ordering, and resolve escalated issues.
• Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies.
• Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to executive leadership and customers.
• Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed.
• Mentor and coach junior project coordinators and associate project managers to develop their skills and advance their careers.
• Serve as primary point of contact for customer communications, providing strategic updates and managing stakeholder expectations at the C-level.
• Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality.
• Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle.
• Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.

Qualifications

• 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services industries.
• Demonstrated expertise in managing large-scale telecom and network infrastructure projects including Ethernet, SD-WAN, GPON, and firewall deployments.
• Extensive experience coordinating with major telecom carriers on circuit ordering, provisioning, and complex service implementations.
• Proven ability to manage project budgets, resources, and timelines for multi-million dollar initiatives.
• Advanced proficiency with enterprise project management tools, ticketing systems, and business intelligence platforms.
• Strong leadership and team management experience; ability to direct and mentor cross-functional teams.
• Excellent stakeholder management skills with experience communicating at executive and C-level.
• Exceptional organizational skills, strategic thinking, and attention to detail in complex environments.
• Superior written and verbal communication skills with ability to present to senior leadership and customers.
• Demonstrated ability to manage multiple high-priority projects simultaneously while maintaining quality standards.

Requirements

• Project Management Professional (PMP) or similar advanced certification.
• Experience managing multi-site, enterprise-level business connectivity and infrastructure projects.
• Deep knowledge of telecom ordering processes, ASR/LSR concepts, and carrier provisioning workflows.
• Background in P&L management and financial forecasting.
• Experience with Agile or hybrid project management methodologies.
• Track record of successfully delivering projects ahead of schedule or under budget.
• Experience in vendor management and contract negotiation.
• Knowledge of network architecture and telecommunications technology trends.

Benefits

• Entry-level opportunity to build hands-on project management experience in telecom.
• Learn from experienced project managers and technical teams.
• Exposure to real-world carrier coordination and infrastructure deployments.
• Clear growth path into a Project Manager role.
• Competitive compensation and benefits package.

Compensation

USD 50,000 - USD 60,000 - yearly