[Hiring] Technical Project Manager III @Meta Platforms

Role Description

The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.

Job Responsibilities

• Review project plans to plan and coordinate project activity.
• Manage user help system, creating process documentation / knowledge bases to improve self-service.
• Proactively identify methods to automate the help system and drive automation / tooling requirements.
• Provide users with technical front-line support for infrastructure capacity issues.

Qualifications

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of computer hardware and software.
• Basic knowledge of business and management principles involved in strategic planning and resource allocation.
• Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.
• Experience in owning a front-line technical customer support system strongly preferred.
• Experience in driving execution of complex x-organization infrastructure supply chain projects.

Requirements

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.
• 5 years TPM experience in infrastructure / data center environments.
• Cross-organizational project execution (driving work across multiple teams/orgs).
• Strong communication conflict resolution with engineering stakeholders.

Nice to have skills

• Public cloud experience (hyperscaler compute/capacity).
• Supply chain / capacity planning exposure.
• Frontline escalation support for engineering or product teams.