[Hiring] Technical Program Manager @Amazon

Role Description

Amazon’s eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per day, eCF builds for scale. As an organization within eCF, the Business Data Technologies (BDT) group is no exception. We collect petabytes of data from thousands of data sources inside and outside Amazon including the Amazon catalog system, inventory system, customer order system, page views on the website and Alexa systems. We also support Amazon subsidiaries such as IMDB and Audible. We provide interfaces for our internal customers to access and query the data hundreds of thousands of times per day, using Amazon Web Service’s (AWS) Redshift, Hive, Spark and Oracle. We build scalable solutions that grow with the Amazon business.

BDT is growing, and the data processing landscape is shifting. Our data is consumed by thousands of teams across Amazon including Research Scientists, Machine Learning Specialists, Business Analysts and Data Engineers. BDT team is building an enterprise-wide Big Data Marketplace leveraging AWS technologies. We enable teams at Amazon to produce analytical data in any form of storage (S3, DynamoDB, Aurora, etc.) and process that data using any type of compute environment such as EMR/Spark, Redshift, Athena, and others via a common bus. We are developing innovative products including the next-generation of data catalog, data discovery engine, data transformation platform, and more with state-of-the-art user experience. We’re looking for top leaders to design and build them from the ground up.

We are looking for a Technical Program Manager (TPM) who is capable of breaking down and solving complex problems, and has a strong will to get things done! TPMs at Amazon work on real world problems on a global scale. They own their systems end to end and influence the direction of our technology which impacts hundreds of millions of customers around the world. Because you take pride in setting the standard for engineering excellence, you are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions. Ambiguity and creativity are both expected and the norm.

This unique opportunity puts you in the driver’s seat to improve the efficiency and experience for our internal and external customers.

• Direct impact worldwide by driving initiatives
• Working with an empowered team of people in an environment that exudes customer obsession with every keystroke, every interaction
• Working closely with your clients to create fly-wheel effect for Amazon teams and customers
• Networking with virtually every Technology team within BDT, as well as the entire Amazon organization to solve collaborative problems

Responsibilities

• Responsible for the end-to-end project management functions of large programs including planning, risk and issue management, trade-offs and execution.
• Create, maintain and disseminate project information to stakeholders.
• Effectively cooperate with customers, technical staff and leaders, business leaders and executives in different geographical locations to define and deliver complex features.
• Ability to make sense of ambiguity, define and plan programs in a fast paced and highly-technical organization, and secure buy-in from internal and external stakeholders.

Qualifications

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Company Description

The Business Data Technologies (BDT) organization exists to serve Amazon's growing analytics needs. The BDT teams develop and evolve services for storage, Catalog and access of all data published by source teams (teams that create or own original data) and enhanced with aggregations and transformations for use by consuming teams across Amazon, using modern compute services.