[Hiring] Technical Program Manager @Cengage Group

Role Description

Our company is searching for a dedicated Program Manager for Marketing Technology to own the delivery, governance, and evolution of our Marketing Technology portfolio. The Program Manager will provide end-to-end program leadership across the MarTech stack, driving roadmap execution, coordination of multiple functions, dependency management, platform integration, governance, and continuous improvement. The role requires deep technical program management capabilities combined with an understanding of digital marketing platforms, customer data, analytics, integrations, and marketing operations.

• Own program management and delivery across the Marketing Technology (MarTech) portfolio, ensuring initiatives align with Marketing and Technology priorities.
• Lead complex, multi-functional MarTech programs from planning through delivery, including roadmaps, achievements, dependencies, risks, testing, deployment, and adoption.
• Partner with Marketing, Product, Engineering, Architecture, Data, Analytics, and other teams to coordinate priorities and drive successful execution.
• Provide governance and oversight throughout the marketing technology landscape, including platform integrations, technology lifecycle planning, technical debt, and investment priorities.
• Drive executive-level communication and reporting on program health, risks, dependencies, decisions, and key achievements.
• Find opportunities to simplify and improve the MarTech ecosystem, including evaluating new technologies, improving integrations, and driving process and platform improvements.

Qualifications

• Demonstrated experience leading large, complex technology programs across multiple functions and influencing teams without direct authority.
• Experience working with Marketing Technology platforms and ecosystems, including marketing automation, CRM, CMS, consumer information, insights, and digital experience technologies.
• Good understanding of system integrations, APIs, data flows, platform dependencies, and enterprise SaaS technologies.
• Exceptional communication, relationship-building, facilitation, and problem-solving skills, with experience working directly with senior leadership.
• Experience with software development and delivery practices such as Agile/Scrum, Kanban, or SAFe and tools such as Jira and Confluence.

Requirements

• PMP or similar program/project management certification (preferred).
• Experience leading enterprise MarTech transformation or modernization initiatives (preferred).
• Experience with Salesforce Marketing Cloud, Salesforce Data Cloud/CDPs, CMS platforms, CRM, and digital analytics technologies (preferred).
• Experience partnering across Marketing, Web/eCommerce, Data & Analytics, Architecture, and Engineering teams (preferred).

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower employees.
• Eligibility to participate in the company’s discretionary incentive bonus program.
• 15% Annual: Individual Target bonus.
• Base pay range: $101,900.00 - $117,175.00 USD.

Company Description

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide.