[Hiring] Technical Program Manager @Endava

Role Description

• Serve as a senior trusted advisor to CIO, CTO, CDO, CRO, business, product, and technology stakeholders.
• Lead Data & AI discovery and translate ambiguous business problems into measurable, production-ready solutions.
• Design end-to-end architectures spanning data platforms, analytics, machine learning, GenAI, applications, APIs, governance, and integrations.
• Lead and challenge advanced forecasting and predictive-modeling approaches, including regression, sparse and zero-inflated data, feature design, model selection, tuning, and validation.
• Define appropriate business and model success measures, including R², WAPE, MAPE, statistical significance, and business-impact KPIs.
• Ensure point-in-time correctness, prevent data leakage, and maintain rigorous model-development and validation practices.
• Provide hands-on technical leadership using Python, SQL, Snowflake, notebooks, Git, and modern Data/AI platforms.
• Shape AI use cases across forecasting, sponsorship sales, lead scoring, next-best-action, revenue intelligence, personalization, subscription growth, and commercial optimization.
• Evaluate when classical analytics/ML, GenAI, or agentic AI is the appropriate solution.
• Lead architecture and solution-design workshops and present recommendations to senior and executive audiences.
• Support proposals, SOWs, RFI/RFP responses, estimates, staffing models, and technical solution shaping.
• Lead and mentor multidisciplinary teams across Data Science, Data Engineering, AI Engineering, Software Engineering, and Architecture.
• Actively participate in client stand-ups, backlog refinement, executive readouts, and strategic planning.
• Teach and transfer knowledge to client teams; documentation, reproducibility, and handover are expected parts of delivery.
• Challenge client requests when the proposed approach does not solve the underlying business problem.

Qualifications

• 5+ years of applied forecasting and data domain experience.
• Proven experience leading at least two comparable forecasting engagements from discovery through production/handover.
• Strong experience with comparable-unit / same-store-style forecasting approaches.
• Expert-level multivariable regression, collinearity analysis, VIF interpretation, model tuning, selection, and holdout validation.
• Strong understanding of sparse and zero-inflated datasets; must understand why nulls cannot be silently treated as zero.
• Strong metric fluency, including R², WAPE, MAPE, and p-values, with the ability to explain metric selection in business language.
• Deep understanding of data leakage and point-in-time feature correctness.
• Strong Python and SQL skills and experience creating reproducible analytical workflows/notebooks.
• Git and pull-request-based software delivery experience.
• Strong Data Architecture and Solution Architecture capability across ingestion, transformation, modeling, security, governance, APIs, cloud, and production operations.
• Strong understanding of ML, GenAI/LLMs, RAG, AI agents, and modern enterprise AI patterns.
• Proven executive communication skills; must be able to present to non-statistical audiences using business outcomes first and methodology second.
• Must be capable of explicitly communicating forecast/model limitations, uncertainty, and risk in plain language.
• Proven client consulting and thought-leadership experience; able to teach methodology, not simply execute it.
• Demonstrated experience leading senior client workshops, technical discovery, architecture discussions, and executive readouts.
• Strong commercial judgment and ability to connect technical decisions to revenue, operational, or customer outcomes.
• Preferred domain experience in sports, media, entertainment, streaming, ticketing, subscriptions, sponsorship, advertising, telecom, or commercial/revenue analytics.

Requirements

• Hierarchical/mixed-effects modeling, ADRs, large-scale categorical encoding, MLOps, governance, and responsible AI experience.
• Strong Snowflake experience; Snowflake ML / Model Registry experience.
• 10–12+ years overall Data, Analytics, AI, Architecture, or related technology experience.

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.
• If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

Benefits

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options.
• Flexible Spending Accounts (Medical, Transit, and Dependent Care).
• Employer Paid Life Insurance and AD&D Coverages.
• Health Savings account paired with our low-cost High Deductible Medical Plan.
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest.