[Hiring] Support Services Program Manager @System Soft Technologies

Role Description

The scope of the proposed services will include the following:

• Creation of project documentation
• Process monitoring
• Conduct cost/benefit analysis
• Documentation of specifications and requirements tracking
• Provide day-to-day support for on-going processes
• Provide on-going evaluation and improvements for processes; work in needed areas to provide support services for agency's workload demands

Qualifications

• At least five years experience with Trimble Unity Construct (formerly eBuilder)
• Experience creating new user accounts with the appropriate permissions and performing account maintenance in the Trimble platform
• Experience providing general user support for Trimble Unity Construct (formerly eBuilder)
• Experience with project administration for Trimble Unity Construct (formerly eBuilder)
• Experience creating and maintaining training materials for Trimble Unity Construct (formerly eBuilder)
• Experience providing new user basic training, workflow training, and administration training as well as new features and process design
• Experience in providing guidance in leveraging best practices as well as design sessions and requirements documentation for new process rollouts for Trimble Unity Construct (formerly eBuilder)
• Experience in evaluating the use of cost management and leveraging best practices in cost management using the Trimble platform
• Experience providing reporting assistance and report cleanup as well as creating reports, report subscriptions, and dashboards for Trimble Unity Construct (formerly eBuilder)

Company Description