[Hiring] Strategy Operations Manager @Meliore Foundation (FUP)

Role Description

The Meliore Strategy Operations Manager is a new role in the foundation, working closely with the Chief of Staff and the CEO on distinct network-wide strategic projects, while also operationally managing ongoing strategy fora led by the CEO and Chief of Staff. These include:

• Senior leadership and programme strategy meetings and processes
• Annual strategy review process
• Strategic development processes owned by the Chief of Staff (development strategy process, funder calls and comms processes, etc.)

Providing confident operational management and smooth coordination of high-level strategic initiatives and projects, the role will ensure the foundation is achieving its strategic aims through:

• Excellent project management
• Senior cross-functional alignment and accountability

The Meliore Strategy Operations Manager reports to the Chief of Staff and will have close working relationships with:

• Executive management
• Deputy Chief of Staff
• CEO Office Operations Manager

This is a high trust position and requires:

• Excellent judgement
• Proven senior project management experience
• Ability to devise new and optimise current processes for foundation-wide strategic initiatives and objectives
• Demonstrable experience of working extensively with C-Suite executives
• Maintaining multiple levels of confidentiality
• Operational acumen that is strategic, nimble, and creative

You will work with, and stay in close coordination with the following teams:

• CEO Office
• SMT
• Extended Leadership Group
• Meliore Operations teams (where necessary)

Qualifications

• Significant experience in senior operations and coordination, supporting executives or leadership teams
• Proven ability to deliver results in complex, fast-paced global organisations
• Strong organisational and coordination skills
• Excellent judgement and discretion
• Strong organisational and analytical skills
• Ability to see the horizon beyond the task
• A proactive, solutions-oriented mindset
• Strong interpersonal and cross-cultural skills
• Outstanding written and verbal communication skills
• Genuine interest in issues at the intersection of technology, society, and democracy
• Fluency in written and spoken English

Requirements

• Hold the Senior Management Team accountable through clear and transparent processes
• Maintain agendas for both the weekly housekeeping meeting and the monthly SMT meetings
• Accurate minuting of the SMT Meetings and proactive follow-up on action items
• Develop effective and accessible knowledge-management structures for the Senior Management Team
• Operationally manage programme strategy meetings to align cross-functional leadership on strategic priorities
• Coordinate Finance input to these meetings
• Support the Extended Leadership Group’s strategic accountability
• Set up the process & knowledge-management for horizon scanning meetings
• Operationally own the Annual Strategy Briefing process
• Develop, maintain and optimise effective knowledge-management structures for other strategy fora
• Evaluate and refine project management tools and processes
• Operationally manage CEO Office-owned and cross-programmatic funder calls
• Coordinate production of the Meliore Annual report
• Lead end-to-end operational planning for strategic internal Funder meetings
• Plan and facilitate function reviews and programme reviews
• Provide flexible project management support across ad-hoc strategic initiatives

Benefits

• Be part of a remote-first, international network of professionals
• 6 offline days (with no calls or meetings) per year
• Reduced working time on Fridays during the Dry Season (summer)
• Access to our employee assistance program
• Supplementary paid business closure for end-of-year holidays
• Maternity leave matched to 20 weeks for countries where regulation allows less than that
• Regular opportunities to connect and collaborate with colleagues around the world
• A full-time position with an employment or consultant contract, subject to location, for 12 months, with possible renewal
• Location: flexibly remote, +/-2h CET
• Some international travel will be required