[Hiring] ServiceNow Project Manager @Agama Solutions

Role Description

This position will manage and execute all aspects of the ServiceNow modernization technology projects in any one of the following specialties:

• Planning, executing, and delivering ServiceNow implementation and enhancement projects within scope, timeline, and budget.
• Ensures alignment with business objectives.
• Manages stakeholder expectations.
• Drives successful adoption of ServiceNow solutions across the Client.

Project Management:

• Collaborate with teams on end-to-end ServiceNow projects, including planning, scheduling, resource allocation, and risk management.
• Develop and maintain project plans, timelines, and status reports in partnership with the ServiceNow team.
• Ensure projects meet quality standards and comply with Client policies.

Stakeholder Engagement:

• Collaborate with business units, IT teams, and external vendors to gather requirements and define project scope.
• Communicate project progress, risks, and issues to stakeholders and leadership.

ServiceNow Expertise:

• Knowledge of the ServiceNow Platform and modules (PSDS, ITSM, ITOM, CRM, HRSD, CMDB).
• Ensure adherence to ServiceNow best practices and governance standards setup for the Client Teams.

Key Competencies:

• Strategic thinking and problem-solving.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and organizational skills.

Qualifications

• Bachelor's Degree in a related discipline.
• Eight years' experience in the appropriate specialties.
• Minimum of two years' experience as a project manager (PMP is desirable).
• Sound understanding of technical issues.
• Outstanding planning skills (experience in preparation of project plans a must).
• Excellent verbal and written communication skills with the user community and technical staff.

Requirements

• Experience in project management.
• Ability to communicate effectively with stakeholders.
• Proficiency in ServiceNow modules and best practices.

Benefits

• Competitive salary.
• Remote work flexibility.
• Professional development opportunities.