[Hiring] Service Lead Consultant @ISR Recruitment

Role Description

We are seeking a Deputy Service Delivery Lead to support a leading government health agency in preparing and operating its Surge Response Service (SRS) platform, which provides contact management and diagnostic capabilities for outbreaks and larger-scale health threats.

• Coordinate operational readiness.
• Manage preparedness projects.
• Support the development of the service roadmap.
• Collaborate with national, regional, clinical, policy, and technical stakeholders.
• Play a key role in preparing a critical national health response service.

Qualifications

• Strong project and operational delivery experience within complex public-sector environments.
• Experience preparing services for mobilisation, emergency preparedness, pandemic response, or major incident programmes.
• Ability to translate policy and operational requirements into clear plans, deliverables, and service requirements.
• Experience contributing to business cases and producing briefings for senior stakeholders.
• Excellent stakeholder management across clinical, policy, operational, and technical teams.

Requirements

• Coordinate operational priorities, activities, and dependencies, escalating risks and decisions where required.
• Develop and maintain operational readiness and mobilisation plans, identifying gaps and driving actions to address them.
• Support service roadmap development, translating policy requirements and operational needs into practical delivery plans.
• Define requirements and support the commissioning of business and technical services.
• Manage preparedness projects, including budgets, milestones, risks, and progress reporting.
• Prepare business case contributions, senior briefings, and decision papers to support effective decision-making.

Benefits

• Remote working.
• 5-month contract.
• Outside-IR35.
• Market rates (c£500 to £525 per day).

Applications

To learn more about this newly created opportunity consulting as a Deputy Service Lead Consultant, for an initial 5-month temporary engagement, consulting on a remote-working basis; please call and speak with Edward Laing here at ISR Recruitment on 07436 071 872 or please send through a copy of your latest online profile and/or CV ([email protected]) for an immediate call back in the strictest confidence.