[Hiring] Senior Workday Engagement Manager @Kainos

Role Description

As a Senior Workday Engagement Manager at Kainos, you’ll fully manage the successful implementation of Workday solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition, and delivery of solutions that are fit for purpose and commercially viable.

• Take accountability for the complete delivery lifecycle alongside the sales and capability Solution Architects.
• Manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects.
• Responsibilities include project planning, resourcing, milestone tracking, commercial management, and customer satisfaction.
• Commercially manage the implementation of global Workday programs from pre-sales through implementation to hand over to AMS (Application Management Services).
• Act as the key client interface between functional and technical teams and the client.
• Offer domain experience (HCM, Fins, Payroll or relevant Workday Capability) to provide functional insight and thought-leadership.
• Lead and support blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
• Agree on objectives, outputs, milestones, and timescales with the client, along with associated contract and commercial terms.
• Identify requirements, business processes, application configurations, testing plans, and other artefacts to ensure shared understanding and facilitate knowledge transfer.
• Create well-structured & accurate deliverables and present to client steering level groups to secure proposed recommendations and agreement.
• Identify and action opportunities to win business, including negotiating and closing at a senior client level.
• Contribute to supporting and growing the Kainos Way of delivering excellence to clients by mentoring other EMs at Kainos by example and intentional collaboration.

Qualifications

• Experience in implementing back office systems with direct experience in the successful delivery of solutions within a consulting environment/IT services environment.
• Full lifecycle project management experience, from initial opportunity through to requirement development/definition, functional solution design, implementation, data migration, system testing, user acceptance testing, go-live, and service management.
• Demonstrable deployment service delivery experience with a consulting/IT services environment.
• Excellent customer focus, able to assess customer needs, build relationships, and manage customer expectations.
• Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client, and partner resources.
• Excellent commercial management, influencing, and negotiation skills.
• Excellent communicator, able to communicate with customers and colleagues with impact and credibility.
• Emerging role model within Kainos and the wider Workday ecosystem.
• Excellent business writing skills with experience in producing business cases, requirement documentation, tender documents, contracts, statements of work, and change requests.
• Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
• Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with a sales team.
• Ability to work to tight deadlines and make sensible decisions under pressure.
• Ability to widen and maintain a network of external contacts.
• Understanding of risk management and able to manage risk.
• Able to travel to customer sites in the same region (minimal out of region travel may also be required).
• Support the operations function to ensure that our consultant pool is used in the most commercially advantageous way.

Requirements

• Professional qualifications where applicable in your Capability.
• Develop and deliver products/offerings and services that differentiate Kainos in the marketplace.
• Identify talent for rapid development within the capability.
• Experience of managing, mentoring, and developing teams.
• Working with Workday or other SaaS delivery methodologies.
• Strong functional domain expertise including areas such as HR and Finance (including Payroll).

Benefits

• Embracing diversity, equity, and inclusion.
• Commitment to building a diverse team where everyone is valued and respected.
• Support from the talent acquisition team throughout the recruitment process.