[Hiring] Senior Technical Program Manager @New Relic

Role Description

New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles.

This TPM position will be focused on our Security and Identity initiatives including:

• Driving the adoption of customer IAM
• Managing security programs to enforce compliance standards and protect sensitive data environments
• Tracking program health and vulnerability management trends

What you'll do:

• Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
• Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
• Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
• Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities.
• Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
• Facilitate productive meetings from small (3-5 people) to large (100 people or more).

Qualifications

• 8+ years of experience working on a software development team as a TPgM or engineering manager
• Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
• 6+ years in project and program management
• 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

Requirements

• Experience driving enterprise security and/or compliance programs
• Deep understanding of authentication protocols, API security, and cloud architecture
• Ability to anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
• Capability to drive programs with a significant amount of ambiguity and facilitate definition and clarity
• Excellent written and verbal communication skills, including experience communicating with senior leadership
• Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
• A good understanding of the New Relic platform and its capabilities
• Experience working with remote & distributed teams
• Prior experience with high-growth companies

Benefits

• Healthcare, dental, vision
• Parental leave and planning
• Mental health benefits
• 401(k) plan and match
• Flex time-off
• 11 paid holidays
• Volunteer time-off
• Other competitive benefits designed to improve the lives of our employees