[Hiring] Senior Technical Program Manager @Axon

Role Description

Axon is seeking a highly motivated and experienced Program Manager, Adoption & Enablement to drive internal enablement and customer adoption throughout the Fusus lifecycle, with particular focus on:

• Training delivery
• Curriculum development
• Quality assurance
• Post-deployment sustainment support

This role combines program ownership with hands-on instructor-led training, ensuring both internal Axon teams and external law enforcement customers can successfully adopt Fusus workflows. Success requires the ability to teach not only platform functionality, but also the technical concepts that underpin effective deployments, while translating real-world operational use cases into scalable enablement experiences.

The ideal candidate is a strong cross-functional partner with an operational understanding of Axon Fusus, excellent facilitation skills, and the ability to independently deliver training and enablement. This role is critical in helping customers transition smoothly from deployment to sustainment while maximizing product utilization, operational readiness, and long-term outcomes.

Qualifications

• Proven experience delivering instructor-led training to professional audiences of more than 50 participants.
• Experience developing and executing structured training or enablement programs.
• Strong facilitation skills with the ability to engage both technical and operational audiences.
• Demonstrated ability to teach functional workflows and applied technical concepts with credibility.
• Ability to operate independently in front of customers and internal stakeholders.
• Proven ability to improve programs and processes using feedback, performance data, and evolving product or business needs.

• Background in law enforcement, public safety, emergency management, or similar operational environments. (Strongly Preferred)
• Experience training or supporting public-sector customers. (Strongly Preferred)
• Experience working with video management systems, real-time operations centers, or situational awareness platforms. (Strongly Preferred)
• Hands-on experience supporting technical deployments or integrations in enterprise environments. (Strongly Preferred)
• High-level working knowledge of:
• IP networking fundamentals
• RTSP and video streaming concepts
• DVR/NVR systems and camera infrastructure
• Network connectivity, ports, firewalls, and bandwidth considerations

Requirements

• Location: Remote, Central US (Dallas, Austin, or greater Chicago metro areas)
• Travel: 50% - 80%
• Reports to: Sr. Director, RTO SaaS Delivery

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.

To see more details on our benefits offerings please visit Axon Careers .

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form .

For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice .

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected] .

Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks.

All legitimate job openings are listed on our official careers page at Axon Careers .