Senior Technical Program Manager @Attentive

[Hiring] Senior Technical Program Manager @Attentive

Mar 18, 2025 - Attentive is hiring a remote Senior Technical Program Manager. đź’¸ Salary: $130,000 - $180,000 annually + equity + benefits. đź“ŤLocation: USA.

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Role Description

The PMO at Attentive is responsible for managing the delivery of top company initiatives and helping guide them from planning all the way through execution and ultimately tracking the results / KPIs and reporting them. We drive delivery excellence across the enterprise to ensure business outcomes are achieved.

About the Program You Will Own

  • Platform Reliability:
    • Focus on developing an efficient and dependable platform to support product growth and reduce revenue costs.
    • Ensure a successful Black Friday and Cyber Monday for customers.
    • Set clear reliability expectations, equip teams with necessary tools, and hold them accountable for meeting reliability targets.
  • Developer Experience:
    • Streamline the development process so that engineers and teams can deliver code 25% more quickly.
    • Improve deployment frequency, boost confidence in releases, and cut down cycle times.
    • Maintain a focus on efficient and high-quality development practices.

What You’ll Accomplish

  • Drive Delivery of Complex Programs:
    • Ensure successful planning, execution, and delivery of programs that require alignment across Engineering, Product, Design (EPD), and Go-To-Market (GTM) teams.
    • Develop and publish release plans based on product requirements, technical challenges, operational needs, and GTM constraints.
  • Ensure Accountability Across Teams:
    • Ensure all parties are aware of the work for which they are responsible.
    • Partner with leads to map dependencies and sequence work effectively.
  • Identify & Mitigate Risks:
    • Work with your EPD & GTM initiative leads to proactively surface and resolve risks and issues within teams before escalating to leadership when necessary.
  • Maintain Stakeholder Visibility:
    • Maintain full visibility with leadership and other critical stakeholders throughout the planning, execution, and launch of new products and features.
    • Raise escalations when needed.
  • Track Results & KPIs:
    • Ensure results and KPIs are defined, tracked, and consistently reported to measure program success.
  • Conduct Post-Mortems:
    • Lead post-mortems to assess lessons learned and implement improvements for future initiatives.
  • As a TPM embedded in 2-3 engineering teams, you will:
    • Support Team-Level Objectives:
      • Collaborate closely with engineering managers and teams to ensure alignment with team goals, milestones, and deliverables.
      • Partner with Product and Design to ensure requirements are clear, prioritized, and achievable.
    • Enable Technical Decision-Making:
      • Partner with engineers to understand technical challenges, facilitate discussions, and help balance trade-offs between scope, quality, and speed.
    • Coordinate Cross-Team Dependencies:
      • Act as a bridge between engineering teams and other stakeholders, ensuring dependencies are well-documented and timelines are met.
    • Optimize Agile Practices:
      • Facilitate sprint planning, stand-ups, retrospectives, and other Agile ceremonies.
      • Ensure the teams operate effectively and efficiently to plan and execute.
    • Drive Process Improvements:
      • Identify and address bottlenecks, inefficiencies, or gaps in engineering workflows.
      • Implement solutions that enhance team productivity.
    • Ensure Delivery Transparency:
      • Maintain clear documentation and reporting for team progress, risks, and decisions.
      • Ensure alignment across all stakeholders.

Qualifications

  • 8+ years of experience as a Technical Program Manager, with a proven track record of delivering complex technical programs/products from inception to launch.
  • Strong understanding of software development lifecycle and engineering processes.
  • Demonstrated ability to align technical program execution with Go-To-Market strategies.
  • Demonstrated ability to lead across Engineering, Product, Design, and other teams.
  • Strong verbal and written communication skills.
  • Analytical mindset with a focus on identifying solutions to challenges and delivering outcomes.
  • Hands-on experience with Agile frameworks and methodologies, including Scrum, Kanban, or SAFe.
  • Thrives in a dynamic, fast-paced environment.
  • Committed to driving process improvements and leveraging feedback.

Requirements

  • Experience managing ambiguity and competing priorities.

Benefits

  • Competitive perks and benefits, from health & wellness to equity.

Company Description

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Senior Technical Program Manager @Attentive
Project Management
Salary đź’¸ $130,000 - $180,000 annually + equity + benefits
Remote Location
USA
Job Type full-time
Posted Mar 18, 2025
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