[Hiring] Senior Project Manager - IT Service Delivery @Logicalis

Role Description

Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service.

• Proven ability to manage large, complex, cross-functional technology initiatives across a diverse services portfolio, including cloud, infrastructure, networking, security, collaboration, managed services, and digital workplace solutions.
• Demonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.
• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.
• Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.
• Oversees any third-party vendors or partners’ deliverables to Logicalis in coordination with vendor PM or POC.
• Ability to effectively lead others in all aspects of project delivery throughout the life of a project.
• Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc.
• Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW.
• Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project.
• Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services.
• Applies continuous risk management protocols throughout the engagement.
• Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc.
• Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW.
• Documents and shares lessons learned to support continuous process improvement.
• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis.
• Supports and conducts self in a manner consistent with customer service expectations.

Qualifications

• Bachelor’s Degree in a related field and formal Project Management Training.
• 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.
• 7+ years of project management experience in IT Professional Services IT Infrastructure, Azure Cloud, and/or Managed Services technologies.
• Proficient use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now).
• Project Management Professional (PMP) strongly preferred.
• CAPM, ITIL, CSM and/or technical certifications beneficial.

Requirements

• Minimal travel; most work can be performed remotely.

Physical Demands

• Constantly required to sit, talk, see, hear, and use hands and arms.
• Frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 10 pounds.

Salary Compensation Range

$130,000 - $140,000 plus bonus

Company Description

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.