[Hiring] Senior Program Manager, Mission Advancement @American Heart Association

Role Description

The American Heart Association has an excellent opportunity for a Senior Program Manager, Mission Advancement Operations. This position can be home-based.

Mission Advancement is a 100+ person department accountable for outright and deferred major and principal gift revenue development from individuals, as well as for foundation giving and government funding. Mission Advancement Operations provides the strategies, programs, processes, systems, and workforce capabilities that enable the department to achieve its annual goals and advance its long-term transformation.

• Lead planning, implementation, and performance reporting for a broad portfolio of operational and transformation priorities.
• Translate operational vision, priorities, and assignments into structured implementation plans, delivery, and measurable results.
• Supervise up to one staff member and establish the program management structure and execution discipline required to advance the operational and transformation portfolio.

Responsibilities include:

• Advance Operational Excellence
• Advance Operational Technology and Transformation
• Workforce Effectiveness and Change Enablement
• Staff Supervision
• Division Performance Measurement

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum five (5) years of management experience in the nonprofit setting.
• Experience leading complex, cross-functional programs or projects.
• Experience translating a senior leader’s vision and priorities into implementation plans.
• Strong analytical, problem-solving, facilitation, stakeholder management, and organizational skills.
• Excellent written and oral communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Teams, GenAI, project management, and collaboration tools.
• Ability to travel up to 5%, including occasional overnight travel.

Requirements

• Experience applying project management, operational improvement, and change enablement practices.
• Demonstrated ability to establish structure, clarify ownership, manage dependencies, drive accountability, and advance work through completion.
• Experience developing and using KPIs, project plans, dashboards, performance measures, status reports, and decision-support materials.
• Experience with strategic business development and management related to technology projects.
• Working knowledge of foundation giving, major and legacy gift development.
• Experience supervising, coaching, or directing the work of a staff member.

Benefits

• Competitive base salary, with adjustments as needed.
• Performance and recognition through annual salary planning and incentive programs.
• Wide array of benefits including medical, dental, vision, disability, and life insurance.
• Robust retirement program that includes an employer match and automatic contribution.
• Employee assistance program and wellness program.
• Paid Time Off (PTO) at a minimum of 16 days per year, increasing with seniority.
• Tuition assistance for career development.