[Hiring] Senior Program Coordinator @Petauri Health

Role Description

The Senior Program Coordinator oversees the delivery of complex third-party speaker programs across multiple clients. This role manages program execution from planning through completion, ensures alignment with industry compliance standards, and partners closely with HCP faculty, pharmaceutical clients, vendors, and internal teams to deliver high-quality programs in a fast-paced environment. The Senior Program Coordinator also provides guidance to junior team members, reinforces established processes, and helps promote consistent program execution across Cogency.

Program Management and Execution

• Manage Cogency programs from kickoff through completion, anticipating needs and providing proactive communication to subscribers and stakeholders.
• Lead end-to-end coordination of live, virtual, and hybrid programs, including attendee recruitment, invitations, RSVP and calendar management, travel, honoraria, expenses, audiovisual requirements, and onsite or virtual execution.
• Partner with internal stakeholders on program planning, execution strategy, issue resolution, and continuous improvement initiatives.
• Ability to travel within the United States approximately 25% of the time.

Stakeholder, Faculty, and Vendor Management

• Serve as a primary point of contact for faculty, clients, vendors, and internal teams, building trusted relationships and escalating issues as needed.
• Select and manage venues and vendors in alignment with program requirements, budget expectations, and compliance standards.

Compliance, Documentation, and Budget Oversight

• Apply and reinforce SOPs and established processes to support consistent, compliant program delivery.
• Maintain accurate program data, records, payments, and documentation to support compliance, reporting, and performance analysis.
• Manage program budgets proactively, ensuring work remains within approved scope and budget parameters.

Team Guidance and Quality Standards

• Provide day-to-day guidance to Cogency team members on complex programs, best practices, quality standards, and consistent execution.

Qualifications

• Bachelor’s degree required.
• Minimum of 3 years of meeting or event planning experience, including responsibility for complex programs; pharmaceutical experience preferred.
• Live, onsite event experience required.
• Demonstrated knowledge of pharmaceutical event operations, industry compliance standards, and related documentation requirements.
• Strong organizational, analytical, and prioritization skills with the ability to manage multiple complex programs simultaneously.
• Excellent written and verbal communication skills, including the ability to interact effectively with senior-level stakeholders.
• Proficiency with Microsoft Office Suite and speaker bureau or meeting management systems.
• Ability to work independently, anticipate risks, resolve issues, and make sound decisions in a fast-paced environment.
• Continuous-improvement mindset with strong problem-solving skills.
• Strong attention to detail and documentation accuracy, with the ability to maintain compliant, audit-ready program records, budgets, payments, and related documentation.
• Demonstrated ability to coordinate faculty, vendors, venues, travel, audiovisual needs, and other logistics for live, virtual, and hybrid programs.
• Ability to provide informal guidance to team members on SOPs, program execution standards, issue resolution, and quality expectations.