[Hiring] Senior Portfolio Enablement Lead @Humana

Role Description

The Senior Portfolio Enablement Lead is a strategic portfolio transformation role responsible for shaping and enabling Humana's portfolio operations, Agile Release Train (ART) design, and Ways of Working across the portfolio. Acting as a trusted advisor to senior executives (SVPs, VPs, and portfolio leaders), the role translates transformation strategy into scalable execution by diagnosing portfolio delivery challenges, guiding organizational design, and improving alignment, flow, and value delivery.

As a Senior Portfolio Enablement Lead, you will:

• Partner with portfolio and organization leadership to develop and enable portfolio, aligned to enterprise portfolio operations to achieve portfolio initiatives and their outcomes.
• Perform quantitative and qualitative assessments, including stakeholder analysis and change impact assessments, to develop data-driven change strategies for key stakeholder groups.
• Build and manage portfolio transformation roadmaps to drive executive buy-in and sponsor engagement across technology and business/product leadership.
• Develop Release Train Engineers to our Humana Ways of Working and enterprise tooling subject matter experts for Agile Release Trains and Scrum Teams.
• Measure effectiveness of change interventions through defined metrics and continuously evolve plans to optimize adoption outcomes.
• Regularly report activity status to organizational, portfolio and transformation leadership; proactively escalate and help resolve risks and issues.
• Partner with leaders to align all continuous improvement goals and objectives.
• Monitor activity level of continuous improvement, adoption of Humana Ways of Working, risk patterns, and additional support needed to achieve desired results.

Qualifications

• Enthusiastic about continuous improvement with the ability to inspire and motivate others.
• A positive and forceful character, able to get and develop the best out of people through motivation and coaching.
• Very resilient, able to facilitate and support opposing views to provide a win-win for all parties.
• Well organized and self-motivated, practical, numerate and literate (good communication all round).
• Capable of handling a diverse range of initiatives and work with a diverse workforce.
• Facilitate and participate in meetings on camera.
• Ability to work independently and collaborate with SVPs and VPs, portfolio leaders, and Release Train Engineers, along with a team of peers.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead organizational optimized ways of working.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to mentor and provide clear guidance to others at executive and peer levels.
• Proven role-based career experience in SAFe environments as a Scrum Master, RTE, Enterprise Agile Coach, Enterprise Transformation Coach.
• Influence portfolio roadmap progress and risk mitigation by representing feedback and progress from the Agile Release Trains.
• Provide oversight to ensure ways of working adhere to enterprise standards for portfolio operations, tooling, adoption AI, security, and optimized process.
• Promote a mindset of enterprise thinking, focusing on long-term sustainability rather than point solutions.
• Mentor leaders, program and project managers, Product Managers, Architects, Product Owners and Scrum Masters on end-to-end, process-oriented design and systems thinking.
• Identify areas with other functional leaders, associates, and customers to develop significant lean opportunities for improvement throughout the organization.
• Network with internal/external team members to bring best practices to lean projects and the organization.
• Develop, communicate and deliver training materials for Lean processes and principles, as well as other training materials as necessary.
• Provide education and mentoring to employees on Lean principles and techniques.
• Facilitate and lead the continuous improvement process by identifying training needs and providing training in problem solving methodology, problem solving workshops, Value Stream Mapping, etc.
• Ensure open communication throughout the site by creating a culture of transparency, ensuring leaders are not only informed but understand needed actions or risk mitigation.
• Guide the development and maintenance of organizational goals, multi-layer objectives and metrics to achieve the outcome, not the metric.

Requirements

• Bachelor's degree in business, Information Technology, or related field.
• Active SAFe® certification: SPC 6.0 (or obtained within 6 months of hire).
• 8+ years of related experience enabling business and technology portfolios, including experience working with senior leaders in an advisory capacity.
• Strong understanding of Lean Portfolio Management and Agile methodologies at scale.
• Demonstrated change management expertise.
• Demonstrated ability to support execution across value streams and complex initiatives.
• Proven facilitation of Value Stream Identification and Value Stream Mapping to build value-based portfolios, Agile Release Trains and Teams.
• Proven ability to partner effectively with Technology, Product, Business, and Portfolio teams as their trusted guide and domain expert.
• Excellent communication, facilitation, and coaching skills, mentoring skills with strong emotional intelligence.
• Passion for improving consumer and associate experiences through continuous improvement.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities for personal wellness and smart healthcare decisions.

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.