[Hiring] Scrum Master @Nelson Education LTD

Role Description

The Scrum Master (SM) is a project manager with experience running projects using the Scrum framework. The SM is responsible for day-to-day leadership and project management of digital products. The SM will participate in the planning of projects and oversee the development and production stages, providing overall workflow/scheduling expertise with the goal of ensuring projects are delivered on time, on budget, and to Nelson’s quality standards.

The SM will leverage the contributions of internal staff including:

• Program Specialists
• Content Editors
• Content Coordinators
• Digital Content Developers
• Rights Acquisitions Project Managers

As well as external vendors including:

• Editors
• Proofreaders
• Designers
• Full-service vendors

A key aspect of this role is to ensure that the content quality and product vision is maintained throughout the project’s life cycle. The position requires hands-on project management skills, high attention to detail, excellent verbal and written communication skills, and the ability to work with technical and non-technical staff and vendors. Key to the success of this position is the ability to be agile, work well under pressure, manage competing priorities, and thrive in a technical and quick-changing environment.

Qualifications

• Post-secondary education required
• 3+ years of experience in project management, preferably in an educational publishing or e-learning environment or in digital projects
• Thorough understanding of project management best practices and familiarity with Scrum; PMP and/or CSM certification an asset
• Knowledge of publishing processes and workflow for digital products
• Certificate/degree from college or university publishing program an asset
• Knowledge of pedagogy and instructional design for K-12
• Experience working in digital content creation and ability to quickly learn new processes, systems, and software

Requirements

• Demonstrated ability to coordinate people in a project environment where there is no direct reporting relationship
• Superior communication skills, both written and spoken
• Problem solving orientation with the ability to manage multiple projects and deadlines
• Strong time-management skills, flexibility to shift between tasks easily, and demonstrated ability to effectively prioritize workload
• Ability to conceptualize, workshop, document, and socialize rapidly evolving workflow processes
• Highly organized and motivated with keen attention-to-detail
• Understanding of editorial standards and processes
• Understanding of web development and print production and processes
• Strong customer service orientation
• Ability to work both independently and within a team environment
• Collaborative strength – should embrace, support, and practice a collaborative style
• Comfortable dealing with change and risk in a fast-paced working environment
• Computer proficiency: Adobe Acrobat, MS Office, Smartsheet, Confluence, Jira
• Broad understanding of copyright and accessibility standards
• Teaching experience is an asset

Benefits

• Nelson is committed to Inclusion, Equity and diversity.
• We do not discriminate on the basis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.
• Accommodation available during the selection process.
• All freelance work at Nelson is carried out on a work-for-hire basis.
• Freelancers submit invoices for work on agreed-upon tasks and projects.
• Rate of pay ranges depending on experience and skill level, or sometimes according to predetermined task-based flat rates.