[Hiring] Salesforce Delivery and Change Management @Red Hill Consulting Llc

Role Description

Red Hill is hiring the delivery, change management, and experience design layer for a multi-year enterprise Salesforce program. This posting covers program leadership through hands-on change management and user experience roles.

• Run Salesforce delivery workstreams end to end, including scope, schedule, budget, risk, and status reporting to client leadership.
• For the senior program leadership level, oversee multiple concurrent enterprise Salesforce implementations as a single portfolio.
• Build and execute the organizational change management plan, including stakeholder analysis, communications, training, and adoption measurement.
• Facilitate requirements and design workshops with business and technical stakeholders.
• For the experience roles, produce journey maps, wireframes, prototypes, and design systems, and validate them through usability testing.
• Manage the intake and disposition of change requests against an approved baseline.

Qualifications

• For the senior program leadership level, seven or more years of information technology program and portfolio management experience, plus demonstrated experience overseeing multiple concurrent enterprise Salesforce implementations.
• For project and engagement management levels, five or more years managing technology delivery, including at least two Salesforce implementations within the past five years.
• For change management levels, demonstrated ownership of adoption, training, and communications on an enterprise platform rollout.
• For experience design levels, a portfolio showing enterprise or public facing application design work.
• Documented role on each referenced project.

Requirements

• Prior delivery for a government agency, public authority, or other regulated entity.
• Experience with agile at scale, including SAFe or a comparable framework.
• Accessibility experience against Section 508 and WCAG 2.1 AA.

Benefits

• 401(k)
• Training & development
• Optional medical, dental, and vision plan
• Employer paid basic life and long term disability
• Paid time off

Company Description

Red Hill Consulting LLC is a New York based information technology, governance, risk, and compliance consulting firm. We staff and deliver enterprise Salesforce programs for large public sector and regulated industry clients.