[Hiring] Salesforce Team Lead @JerseySTEM, Inc.

Role Description

As the Salesforce Team Lead, you will drive the strategic execution and operation of JerseySTEM’s Salesforce ecosystem. You will lead, mentor, and empower a remote team of Salesforce Administrators and Developers (including individual contributors and interns), ensuring our technology stack effectively supports JerseySTEM’s mission.

Responsibilities

• Stakeholder & Leadership Communication:
  • Report regular progress updates, platform health metrics, and strategic roadmaps to executive leadership.
  • Translate business needs into technical requirements for the team.
• Team Leadership & Onboarding:
  • Recruit, onboard, and mentor Salesforce admins and developers.
  • Align member placements with their individual skill development goals and organizational priorities.
• Workflow & Project Management:
  • Lead project scoping, backlog refinement, and task assignment using Jira.
  • Triage user requests and translate business needs into technical projects.
• Architecture & Technical Direction:
  • Collaborate with the Salesforce Architect and Product Owners to evaluate declarative (Flows) vs. programmatic (Apex, LWC) solutions.
• Team Engagement & Collaboration:
  • Lead weekly team syncs via Google Meet to foster a collaborative remote culture and keep contributors engaged and aligned.

Qualifications

• 5+ years leading Salesforce teams or implementations.
• Strong functional expertise in Salesforce Sales Cloud and Experience Cloud.
• In-depth understanding of Flows, Lightning Web Components (LWC), Apex, External Client Apps, and the Salesforce REST API.
• Experience with unauthenticated (guest user) access is a plus.
• Proven ability to choose appropriate development approaches (declarative vs. programmatic) and manage backlogs effectively.
• Familiar with use of Jira and Google Workspace or willing to learn.
• Exceptional communication and empathetic leadership skills with a passion for empowering volunteer teams.
• Non-profit experience is preferred.