[Hiring] Project Manager @ACI Infotech

Role Description

The Agile Project Manager will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products improving the overall online experience for the state. The Agile Project Manager will develop new processes and methodologies for the product development leadership, consistent with the goals and objectives of the new Connecticut Digital Service. The work supports the Digital Product Manager in managing:

• Project scope and schedule
• Project status report
• Change management
• Governance
• Role identification
• Business communication with stakeholders

Qualifications

• At least 3 years of experience in Project Planning & Management
• At least 3 years of experience in Risk/Issue Management & Mitigation
• At least 3 years of experience in Product Owner Support
• At least 3 years of experience in Team Management & Team Building
• At least 2 years of experience with Digital Platforms, Tools and Discipline

Requirements

• Defining project scope and schedule
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Preparing and distributing progress reports
• Communicating plan deviations
• Performing delivery planning for assigned projects
• Defining and managing a well-defined project management process
• Championing ongoing process improvement initiatives
• Identifying and mitigating plans
• Resolving issues to keep the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for continuous improvement
• Supporting the Product Owner in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance
• Assisting in team development while holding teams accountable for their commitments
• Removing roadblocks
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual capacity for project work
• Ensuring team members are fully engaged in the project
• Motivating team members
• Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
• Establishing continuous improvement/delivery pipeline
• Leading documentation and communication throughout the product lifecycle
• Using productivity, communication, and analysis tools such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)

Benefits

• 2 years of user-centered design
• 2 years of user research and analytics
• 2 years of management/supervisory experience
• 2 years of customer relationship management platforms such as Salesforce
• 3 years of web content management platforms such as Sitecore