[Hiring] Project Manager @Translated

Role Description

We are looking for an experienced Interpreting Project Manager to join our Core Project Management Team. In this role, you will manage interpreting projects end to end, from the first client request to the final session, across a wide range of services (simultaneous, consecutive, sign language and sworn interpreting, delivered on-site, remotely or in hybrid settings) and for diverse client segments. You will be the client's trusted advisor, recommending the right interpreting solution for each need, and their point of reference throughout the sessions, ensuring timely execution, high-quality standards, and compliance with budget limitations.

While interpreting will be your primary focus, you may also have the opportunity to manage localization projects as team needs arise. This is a fully remote freelance collaboration. You’ll need to be available during Italian business hours (CET/CEST), when most sessions take place.

Responsibilities

• Project management: manage a diverse range of interpreting projects, from single meetings to multi-day, multilingual events, ensuring high-quality outcomes and adherence to timelines.
• Client consulting: advise clients on the most suitable interpreting solution for their needs (mode of interpreting, number of interpreters, language combinations, technical equipment and platforms), translating their requirements into a clear, feasible project plan.
• Interpreter coordination: select, brief, and coordinate our network of professional interpreters (and technicians where needed), providing leadership and support to ensure efficiency and excellence in delivery.
• Session support: act as the client's point of contact before, during, and after interpreting sessions, coordinating briefings and preparation materials, running technical checks, monitoring sessions live, and promptly solving any issue that may arise.
• Profit & Loss: oversee project budgets and profitability, managing costs to meet financial targets while maintaining service quality.
• Process improvement: Collaborate with Senior Project Managers to test and implement more efficient processes and workflows.

The position will include the possibility of working on public holidays, as well as outside standard hours when sessions require it. An onboarding session at our HQ in Rome will be arranged.

Qualifications

• Extensive experience in the interpreting industry, with a minimum of 2 years as a Project Manager and a thorough understanding of the different interpreting modes and of how interpreting events are organised.
• Strong familiarity with Remote Simultaneous Interpreting (RSI) platforms and interpreting equipment; experience with localization projects is a plus.
• Excellent proficiency in English, with an additional language such as German or French preferred.
• Strong computer and web proficiency.
• Excellent communication skills, particularly in client-facing interactions, with the ability to understand client needs and recommend the right solution.
• Exceptional attention to detail, with the ability to think and adapt quickly, particularly during live sessions.
• Strong motivation and work ethic, with effective collaborative teamwork.
• Robust ability to manage stress, excel under high pressure, and handle a substantial workload efficiently.

Diversity Statement

At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.