[Hiring] Project Coordinator Academy @Fortrea

Role Description

The mission of our Project Coordinator Academy is to identify early talent and develop you to become Fortrea’s leaders of the future. The PC Academy prepares entry-level Project Coordinators to take on critical client-facing tasks as co-pilots to PMs, enabling them to build client trust and support successful project delivery.

• Through training, mentorship, tool mastery, and structured accountability, PCs gain the expertise and professionalism needed to interact effectively with clients and take ownership of client deliverables.
• This approach develops a pipeline of skilled, client-focused PCs who are well-prepared to transition into client-facing leadership roles, ultimately strengthening client relationships and enhancing clinical study outcomes.

And why is this unique?

• The co-pilot role empowers PCs to become essential client-facing support, enhancing project outcomes and building a strong pipeline of future PMs and other leaders in the organization.
• More than an educational program, it is a learning community in a 'Talent Incubator' setting, a global group of PCs within a career path into leadership positions.
• In role mentorship and Client-Focused Training as a co-pilot for client interactions.
• Develop Client-Focused Communication Skills.
• Master project-related and Client-Support Tools and Processes.
• Develop Accountability and Ownership in Client Deliverables.
• Opportunity for progression and recognition in the PC Academy.
• Opportunities to enhance skill set in other functional areas.

Qualifications

• University/college degree (life science preferred) or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution is highly desirable.
• 1-2 years of relevant Clinical research experience in pharmaceutical, CRO industries, or experience in healthcare. Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
• Client-facing experience – this would be advantageous but not a must as training will be provided.
• Excellent ability to communicate verbally and in writing in English is a must.

Requirements

• Learn to use the main industry tools and Project Management Systems (e.g., CTMS, Veeva, and Project management dashboards) to support overall project health and client-facing deliverables.
• Become a subject matter expert to support the study team.
• Collaborate cross-functionally, including working closely with centralized teams, to oversee timelines and milestones in appropriate systems.
• Support development of project plans and coordinating review, feedback, and execution between study team and client.
• Be the point of contact for the client.
• Co-lead study financial updates with the Project Lead to support project financial health including payments where appropriate.
• Prepare for audits and/or investigations, including responding to audit findings/CAPAs, creation of storyboards to document issues that may occur during the study.
• Facilitate and support sections of external meetings with clients.
• Review progress of projects and initiate appropriate actions to achieve target objectives.
• Deputize for the project lead when required.

Company Description