[Hiring] Program Manager, Regulatory Reporting @Waymo

Role Description

The Software Quality Operations (SWQOps) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.

Why This Team is Essential to Waymo's Success:

• De-risking New Deployments: Through meticulous triage of driving and simulated events, issue discovery, and continuous field monitoring, SWQ Ops provides early warnings and critical insights.
• Enabling International RO & Market Expansion: Our team is deeply integrated into every stage of Waymo's market entry framework, from initial city evaluation (OK2Plan) to scaling operations (OK2Scale).
• Data Flywheel: Supporting the development of a single, automated, end-to-end machine learning flywheel for the entire Waymo Driver.
• Driving Engineering Velocity: By handling the vital work of performance evaluation, issue deep-dives, and data set curation, SWQOps collaborates heavily with other teams.
• Workflow Incubation & Development: Incubating high-impact workflows and ensuring readiness for automation and long-term operational excellence.

You will:

• Drive outcomes for large and complex technical operations programs that span multiple organizations.
• Partner with the Regulatory Compliance team to operationalize reporting requirements.
• Define program / workflow KPIs and SLAs.
• Drive workflow transformation efforts to meet evolving business needs.
• Communicate overall program status, risks, and current priorities to executive stakeholders.
• Mentor a high-performing team of Technical Specialists, fostering a culture of "quality-first" in a high-velocity environment.

Qualifications

• Bachelor's degree in technical, legal, or business discipline.
• 10+ years of experience managing complex, tech-enabled operations.
• 5+ years of people management experience.
• Experience in Regulatory Compliance, Vehicle Qualification, or similar domains.
• Proven ability to manage complex technical operations programs.
• Ability to thrive in a high ambiguity, dynamic environment.

Requirements

• Experience working with offshore teams / multiple local operations hubs.
• Experience within A / V space.
• Increased competency in supporting all phases of the machine learning development lifecycle.
• Experience with Lean / Six Sigma process improvement methodologies.

Benefits

• Waymo’s discretionary annual bonus program.
• Equity incentive plan.
• Generous Company benefits program, subject to eligibility requirements.

Salary Range

The expected base salary range for this full-time position is $190,000 — $234,000 USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.