[Hiring] Program Manager @EM Key Solutions Inc

Role Description

EMKS is seeking a Program Manager to support the Department of Veterans Affairs (VA) Healthcare Identity Management (HC IdM) contract. The Project Manager will serve as the primary liaison between EMKS and Government stakeholders, ensuring contract compliance, managing project performance, overseeing budgets, and maintaining schedule adherence.

The successful candidate will lead efforts to identify, manage, and resolve potential duplicate records, identity trait data anomalies, and change and verification requests within the VA Master Patient Index (MPI) system. This role requires exceptional attention to detail, strong analytical and data management skills, and the ability to respond promptly and professionally to inquiries through various communication channels.

The Program Manager will also be responsible for developing and maintaining project documentation, compiling and submitting detailed performance metrics and status reports, coordinating contractor activities, and ensuring the implementation and maintenance of a comprehensive training program for contractor personnel.

• Serve as the primary point of contact between EMKS and Government stakeholders.
• Managing project schedules, deliverables, budgets, and performance objectives.
• Ensuring compliance with all contract requirements, policies, and procedures.
• Overseeing the resolution of duplicate records, identity data discrepancies, and verification requests within the VA MPI system.
• Monitoring project metrics and preparing regular reports for Government review.
• Coordinating contractor staff activities and ensuring adequate staffing levels.
• Developing, maintaining, and administering contractor training plans.
• Supporting continuous process improvement initiatives to enhance operational efficiency and service quality.
• Providing corporate leadership with strategic direction for contract operations, ensuring alignment with EMKS organizational objectives and long-term growth initiatives.
• Identifying opportunities for contract expansion, scope growth, and additional tasking while fostering strong relationships with Government stakeholders.
• Supporting business development efforts, including opportunity identification, capture activities, proposal development, and transition planning for follow-on and related work.
• Collaborating with executive leadership to develop growth strategies, strengthen customer relationships, and expand EMKS's presence within the Department of Veterans Affairs and other Federal agencies.
• Representing EMKS in customer engagements, industry events, and strategic planning discussions to promote the company's capabilities and mission.

Qualifications

• Bachelor's degree in business, healthcare management, or related field.
• Experience in Identity Management and/or Data Management.
• Minimum of 3 years of Project management experience on projects with 25+ personnel and a minimum annual value of $2.5M.
• Federal Healthcare project management experience.
• Project Management certification and/or diploma.

Requirements

• Registered Health Information Administrator (RHIA) preferred.
• PMP certification preferred.
• VA contract management or lead experience preferred.

Clearance

A minimum of Tier 2 clearance is needed, which requires a Background Investigation. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Company Description

Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands.

Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful at the most competitive rates throughout the project management lifecycle.